Food Safety and Quality Assurance
Coordinator - Delhaize America
Job Title: Food Safety and Quality
Job Location: Salisbury, NC
Career Level: Sr. Hourly
Directly support the Director of Food Safety
& Quality Assurance along with the entire food safety and QA teams
(office and field). Serves as our initial department point of contact for
all internal business partners, distribution centers, retail stores and
external contacts, including regulatory and government officials
. Coordinates all administrative activities for department and
regularly acts as key resource to expedite handling of
questions/opportunities/problems for internal and external customers. Often
times, provides technical and substantive information during these
conversations on behalf of individual team members and department.
Coordinates assignments within and between departments in their behalf,
making every effort to promote an even flow of work. Responsible to review,
compile, analyze, and create department reports summarizing regulatory
activity, internal food safety and quality assurance results for our
distribution and Our Brands QA teams. Tracks and responds to all official
regulatory notifications. Assists with creating and publishing quarterly
food safety scorecard. Maintains business continuity plans and crisis
management plans for the department. Coordinates administrative and budget
support for all team members.
Principle Job Duties and Responsibilities:
Compile and report out quarterly Food Safety
Scorecard for DA. Maintain all scorecard database including templates,
spreadsheets and graphs to support reporting.
Lend continuing support daily for Food Safety
& QA team members.
Maintain and manage all membership dues, fees
and conference registrations for Food Safety team.
Manage travel reservations for Director and
team, as requested.
Maintain Market Claims reporting for DC QA
Maintain Food Safety certification failure
Track and maintain monthly Grind Log Exception
Coordinate and report out Food Safety data for
Corporate Sustainability reporting (quarterly updated and annual results).
Assist with data collection, entry and
analysis as it relates to regulatory compliance, internal food safety
inspections and pest control.
Support coordination of Food Safety & QA
Continued maintenance of updating the Food
Safety business continuity & crisis management plans to ensure they are
Maintain partnerships and relationships within
the corporation to identify the right resources/associates to serve
customers and other associates.
Track sanitation vendor services each period.
Process vendor invoice payments so they are
paid within required due dates.
Recap and track regulatory information (i.e.
notifications from state officials). Maintain back-up files by state. Draft
plan of action responses to the State for the Director's approval when
required by the State.
Responsible for updating documents on Food
Safety webpage on Leo.
Build EMS/Task Management projects to be
launch when needed/required by Food Safety department.
Lend support to FSMA Steering Committee (i.e.
take meeting notes & publish, schedule meetings & locations, etc.)
Lend support to FDA Menu Labeling meeting
Track and publish weekly Ecolab Auto-Fail
report when reporting out is necessary.
Track and publish weekly Food & Workplace
Safety Update when reporting out is necessary.
1-3 years successful experience handling
High school diploma or equivalent.
Associates or Bachelors degree or equivalent
Basic understanding of Retail and/or
Distribution operations and systems.
Knowledge of financial impact of activities on
company and ability to communicate same.
Knowledge of laws and regulations regarding
Skills and Abilities:
Strong organization skills with an attention
to detail and accuracy
Strong written and verbal communication skills
Proven decision making, problem solving and
Ability to prioritize and effectively handle
multiple tasks and projects to meet deadlines
Self-starter with the ability to work
independently in a fast paced environment
PC Skills (Windows, Word, Excel, and EMS, LMS,
Access, data management)
Working knowledge of Outlook mail
Familiarity with or the ability to quickly
learn key food safety and/or FDA recall concepts.
Ability to maintain confidential information
in a professional manner.
Ability to interact with associates and
management at all levels of the company