Munchkin is a fast-growing, industry-leading infant
and toddler consumer products-company with 7 global offices generating over
$300 million in annual sales. We are passionate, creative, believe in only
making the best products, and we’re looking for team members who think big,
move fast, work smart, and have a desire to do things better. We pride
ourselves in hiring great people with the talent it takes to keep up with
our growth. We invite you to explore the “About” page on our Website and
help us rid the world of all things mundane!
The Quality Assurance Director - Formula is responsible for the
development, implementation and monitoring of all aspects of quality and
infant formula safety in all manufacturing facilities, key suppliers and
3rd Party co-manufacturers. Other key functions include training of
personnel on related topics, KPI tracking and reporting. The position works
closely with the Quality Manager to provide an interface for regulatory
agencies (FDA, USDA, New Zealand MPI, Australia DPI, and China SFDA) in
regards to infant formula safety issues and plays a central role during
inspections. Ensures quality management system elements, regulatory, and
3rd party accreditation bodies system requirements are fully implemented, efficient
and diligently monitored to ensure compliance.
- Develop staffing plan to
manage resources needed to support clinical trials, claim/label
reviews, consumer call centers, medical pediatric resources, and
regulatory reporting obligations.
- Drive the Quality and Infant
Formula Safety system for all manufacturing, through effective
monitoring of key processes from raw material and packaging material
receipt through to final product realization.
- Formalize & maintain
processes through clear & simple procedures.
- Ensure consistency and
effectiveness of processes described in procedures to support to daily
equipment/process/product changes from a quality standpoint.
- Manage the site internal
audit program to ensure compliance between daily practices and the
documented quality system, and actively support continuous improvement
projects across site.
- Implement and maintain site
sanitation Standard Operating Procedures and provide training to
operations team as required.
- Ensure Good Manufacturing
Practices (GMP) are implemented and maintained throughout supplier
plant operations, storage/distribution operations, and that site Quality Key Performance Indicators (KPI’s) are
- Update site Quality KPI
dashboard and ensures timely generation and review of reports with
- Responsible for monitoring
the supplier's HACCP (hazard analysis and critical control points)
program, ensuring it is reviewed and updated as required.
- Manage sanitation and pest
control programs in storage/distribution operations.
- Ensure supplier's chemical
and microbiological testing programs (methods and sampling plans) for
raw materials, packaging materials, In-process checks and finished
products are adhered to, in order to guarantee product and process
safety and conformance.
- Review and manage disposition
of all non-conformance/deviations with infant formula.
- Monitor customer complaints
and conduct investigations in a timely manner.
- Ensure supplier and 3rd Party
manufacturing compliance by ensuring all delivered materials and products
meet specifications as agreed.
- Experience working in infant
- Experience managing Food
Safety Systems (HACCP,ISO 22000, FSSC22000, BRC, SQF or related
systems) and familiarity with local agency GMP requirements (FDA, USDA)
- Experience writing and
implementing quality and product safety procedures within a
food/infant formula based operational environment.
- Strong quality and safety
knowledge and culture.
- Strong ability to initiate
and lead change at site level.
- Ability to communicate both
orally and in writing in a clear and concise manner.
- Team player, pro-active, doer
and result oriented.
- Strong proficiency with
Microsoft Office products including Word, Excel and Power-point.
- Ability to multi-task and
handle a fast paced environment.
- Possible travel overseas
- Chemistry background
Job Type: Full-time