The Quality Assurance Manager/Director manages the
Quality Control Department at all AFF facilities. The position is
ultimately responsible for all product quality and for the development,
implementation, and administration of the documentation system necessary to
maintain a controlled manufacturing process. The manager organizes and
staffs AFF Quality Control Departments, conducting employee performance
evaluations and assigning projects to the QC staff. The manager must ensure
that QC and all applicable staff are trained on Current Good Manufacturing
Practices (cGMP) and Good Laboratory Practices (GLPs) and provided with
sufficient resources to do their jobs. The manager stays current with
quality management technique and analytical technology, applying this
knowledge to the cost-effective operation of the department. Responsible
for all 3rd party audit programs and activities, including but not limited
to scheduling, preparing for and participating in audits and any related
certification process. Responsible for all customer complaint issues,
resolutions and supplier rating/approval related to AFF’s Supplier Approval
Program. Maintains a working relationship with inter-and intra-company
departments such as Customer Service, Analytical, Production, and R & D
regarding resources, production and product development and quality.
Assists customers with product issues or technical questions. This position
serves as SQF Practitioner and back up to the Vice President of Technical
Services, QC Supervisor, and HACCP Coordinator when necessary.
ESSENTIAL JOB FUNCTIONS:
The Quality Assurance Manager must participate in the following areas:
- Manage and assume
responsibility for all aspects of the QC Department, including
department supplies, cleanliness and organization.
- Take responsibility for the
quality of all products sold from AFF facilities.
- Determine (and develop, if
necessary) specifications, test methodology, process critical points,
sampling protocols, sanitation procedures, etc., to ensure a
controlled and consistent process.
- Supervise product labeling to
comply with state and federal regulations.
- Participate in and supervise
- Risk analysis, verification
and validation activities of Food Safety program, including review and
creation of related documents to assure compliance with state and
federal regulations. This includes, but is not limited to the
- Work closely with the
Document Team to maintain, create, and review company policies and
procedures and train employees on those documents as needed.
- Be familiar and involved with
HACCP and HACCP test records, process control records, lab test data
records, COAs from suppliers, finished product COAs issued to
customers, computer storage and protection of QC records.
Employee QC and GMP Training
- Lab and QC personnel training
- QC and GMP training
- cGMP/Food Safety Training for
all applicable employees
- Allergenic handling training
- Sanitation of plants and
cGMPs: Pest Control
- Product Traceability &
- Hold Plan: control of
non-conforming or in-test material
- Allergen ingredients and
allergen-containing finished products
- Chemical Control
- Foreign material detection
and exclusion from products
- Corrective Actions,
Preventive Actions and Continuous Improvements
- Environmental issues
- Crisis management
- Food defense and security
- Prepare for and respond to
internal, 3rd party, and regulatory agency audits.
- Conduct new supplier audits
and approvals, trouble shooting the process.
- Conduct periodic
GMP/sanitation audits of the facilities.
- Develop and assure the
execution of related corrective-action plans for all audits.
ESSENTIAL JOB FUNCTIONS CONTINUED:
- Assist with R & D
projects, new product trial runs, and production scale-ups.
- Assist with selection of new
plant equipment, installation and validation.
- Represent the company at
professional societies, trade shows, and meetings with customers suppliers and regulatory agencies, etc.
- Take responsibility for
investigating, resolving and reporting on customer complaints due to
product quality issues; communicate with customers regarding same.
- Perform other duties and work
on special projects as required by upper management.
- Must have dependable, regular
- Lead the development and
implementation of Food Safety Fundamentals and the Food Safety Plan as
outlined in the SQF Code .
- Oversee the development,
implementation, review and maintenance of the SQF Code.
- Take appropriate action to
ensure the integrity of the SQF Code.
- Communicate to relevant
personnel all information essential to ensure the effective
implementation and maintenance of the SQF Code.
This description reflects the principal functions of
the job for purpose of job evaluation. It should not be construed as a
detailed description of all work requirements of the job, nor shall be
construed as giving exclusive responsibility for the function(s) described.
- BS or BA in Food Science,
Chemistry, Biology or other science discipline.
- Minimum of five years of
experience in quality control management.
- SQF practitioner, or
equivalent experience with SQF 2000 or other GFSI certification scheme.
- Physically able to move about
in a production and lab environment.
- Must have visual acuity to
evaluate sample appearance and use lab instruments.
- Must demonstrate taste and
aroma sense acuity.
- Must report to any AFF
facility according to company need, sometimes with same-day notice.
Job Type: Full-time
- Qualifty Control Management: 5 years
Required license or certification: