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Research & Development Technician

Research | Pittsburgh, PA, United States





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Job Title: Research & Development Technician

Location(s): Pittsburgh, PA


About Edward Marc

Edward Marc ( is a Pittsburgh-based, rapidly expanding manufacturer, wholesaler, and retailer of chocolate and caramel products. A family business since 1914, the company was rebranded in 2007 when the fourth-generation of chocolatier siblings assumed management. Under their leadership, the company has launched national and global brands including Edward Marc Chocolatier, The Milk Shake Factory, and Snappers. The management team values sustainable innovation, aggressive sales growth, and maintaining the company’s foundation as a family-owned enterprise.

Position Overview                        

As a key member of the Research and Development team, the R&D Technician will assume an integral role in supporting the execution of new product launches from concept to commercialization. The R&D Technician will have primary day-to-day responsibility for supporting sales and marketing through sample creation, conducting research for product innovation, and supporting R&D initiatives. This will encompass measuring inputs, understanding the intricacies of the recipes, safeguarding the recipes, cooking products, and maintaining a safe and sanitary workplace. Ideal candidates will have formal culinary experience, be detail-oriented, have strong organization skills, be skilled communicators, and love crafting fine chocolate products. 

Essential Functions

  • Assists in monitoring ingredient inventory levels and reordering raw materials as necessary
  • Provide input on bench top formulations that balance product function, flavor, cost of goods, and manufacturing capabilities to produce the best possible product
  • Aid in plant trials to determine feasibility
  • Assist with development of production procedures
  • Adhere strictly to product specifications and maintain product specification database
  • Assist in product quality improvement projects
  • Perform testing on new and existing products using appropriate methods and analysis
  • Perform shelf life testing to validate shelf life
  • Assist with sales samples of new products
  • Work closely with marketing and sales as well as with customers to develop and promote new products
  • Work Safety – Ensures that all tasks and functions of position are performed in a safe manner at all times and that all procedures and requirements are properly followed to accomplish assigned tasks
  • Food Safety/Quality – Responsible for food safety and quality as well as reporting food safety and quality problems to personnel with authority to initiate action
  • Other duties as assigned


  • Bachelor Degree in Food Science, Culinary Arts, engineering, or related field strongly preferred
  • Sample making, finishing, or decorating experience preferred
  • Chocolate tempering and/or caramel cooking experience preferred
  • Must be detail-oriented and someone that strives for perfection, consistency, and reproducibility
  • Ability to manage projects, plan and coordinate project activities, communicate progress and challenges, and be a technical expert
  • Desire to work in a fast-paced, performance environment – often with limited or ambiguous direction
  • Must have some flexibility to work beyond normal workday hours, shift work, and some weekends
  • Must be willing to travel between headquarters in Pittsburgh and testing facility in Trafford
  • Extreme awareness of how to keep confidential and sensitive information
  • Capacity to remain calm under pressure and to set an example of focused leadership
  • Reliability in managing multiple situations simultaneously and accurately in a fast-paced environment
  • Strong communication and interpersonal skills
  • Strong planning, prioritizing, organization, and problem-solving ability
  • Ability to manage independently in a fast paced environment
  • Ability to lift and/or handle packaged goods and materials up to and including 25lbs 

Edward Marc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Edward Marc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    


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