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QUALITY ASSURANCE MANAGER - Arkansas

 

 

 

  Job ID: DB03101659275

 

Fresh Approach To Great Results.

Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it is our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:

Job Description:

Direct responsibility for the overall foodservice and operational safety in a corporate dining account. Personally accountable for the overall safety behaviors of the account. Operates the department in accordance with the approved Quality Assurance standards, while providing the Client with a safety first facility. Ensures that the food and service offered to the client, customers, and employees of the operation is of superior safety. Directs and conducts safety, sanitation, and maintenance programs. Maintains excellent relationships with employees, guests and Client as well as other departments within the operation. Promotes the professional growth and development of the entire team. In addition, foster strong inter-departmental relations and integrate the dining service department with the facility safety program.

·         Responsible for promoting, enforcing, maintaining and verifying quality assurance and safety reporting standards in accordance with Industry and Compass standards.

·         Responsible for providing QA training with associates

·         Liaise with client, senior management and unit managers and chefs on all Quality Assurance issues.

These include but are not limited to the following:

·         Perform unit level Quality Sanitation Audits on a monthly basis.

·         Provide written feedback to unit managers & chefs regarding non-compliances observations during Quality Audits

·         Work with managers to find solutions to QA challenges and crisis

·         Initiate weekly meeting the Manager and Chefs dedicated to Quality Assurance

·         Participate in all BOH inspection’s

·         Participate in all external Audits

·         Complete corrective action plans that include preventative measures

·         Work with Managers and Chefs to ensure all corrective /preventative action is effective and sustained.

·         Work with Managers and Chefs on continual improvement

·         Train associates on all QA policies and procedures and maintain accurate records

·         Verify that the QA system is effective and make changes as necessary

·         Work with managers to reduce violations and repeat violations

·         Continually verify competency of associates

·         Produce quarterly QA Dashboard detailing trends and compliance

·         Work closely with local Health Department on changes to policy.

Requirements:

·         Bachelor’s Degree in science (e.g. food science, food technology, environmental science, nutrition/dietetics) with a minimum of two years employment comprised of one year in food protection and one year in foodservice or retail food operations, with responsibilities including oversight and monitoring of proper food safety practices; OR an Associate’s Degree in science (e.g. food science, food technology, environmental science, nutrition/dietetics) with a minimum of four years employment comprised of one year in food protection and three years in foodservice or retail food operations, with responsibilities including oversight and monitoring of proper food safety practices.

·         Certified in ServSafe and HACCP. Understanding of FDA Food Code and local Department of Health Regulations.

·         Minimum of CP-FS credential.

·         Proficient in Outlook and other Office programs

·         Able to train associates and managers on all Food Safety practices including ServSafe, HACCP, Allergen, Sanitation from prepared materials.

·         Ability to promote continual improvement and lead by example and promote Best Practices

Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.

Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

 

Requirements:

Career Level

Management (Manager/Director)

Sector

Eurest

Areas of Interest

Foodservice - Business/Corporate Dining

Education

Bachelor's Degree

Locale

Arkansas-Western

Preferred Language

English

 

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