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Food Quality Assurance Analyst Job - Fort Lauderdale, FL

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Date: Apr 8, 2015

Location: Fort Lauderdale, FL, US

Company: Yum! Brands

 

Food Quality Assurance Analyst

 

Quality Assurance

 

Ft. Lauderdale, Florida

 

Fort Lauderdale

 

FL

 

Yum! Brands, Inc., (NYSE: YUM), based in Louisville, Kentucky, is one of the world’s largest restaurant companies with over 40,000 restaurants in more than 125 countries and territories. Yum! Brands is ranked #216 on the FORTUNE 500 list with revenues of more than $13 billion and in 2014 was named among the 100 Best Corporate Citizens by Corporate Responsibility Magazine. Our restaurant brands – KFC®, Pizza Hut® and Taco Bell® – are the global leaders of the chicken, pizza and Mexican-style food categories.

Organizations Supported: KFC Latin America and Caribbean (1000 restaurants, 39 markets).
Suppliers: 150+
External auditors: 10+
Travel: 40%.

 

PURPOSE OF THE JOB:
Ensure the highest levels of food safety by continually improving the quality of KFC products sourced from regional food suppliers and distributors, as well as, restaurant operations; contribute to the continuous development of quality systems and implementation of global brand standards.

JOB SIZE:
Organizations Supported: KFC Latin America and Caribbean (1000 restaurants, 39 markets).
Suppliers: 150+
External auditors: 10+
Travel: 40%.

JOB FUNCTIONS:

  1. Maintain and continue to build 100% compliance to Yum! Quality Assurance (QA) Food Safety program by ensuring franchise partners’ local practices and suppliers are approved according to brand standards. Provide coaching and food safety training when needed.
  1. Perform audits and follow up visits to suppliers in order to ensure the highest levels of Food Safety and Quality are met locally in all vendors. Ensure probation suppliers get re-audited within specified time and that thorough action plans are in place to close non conformities. Coordinate audits and local QA evaluation with franchise partners’ suppliers.
  1. Evaluate suppliers risk assessment based on QA program, guidelines and through audit scores. Establish and follow actions plans with suppliers to maintain high levels of food safety and increase quality.
  1. Coordinate the implementation of QA programs and develop specific programs when necessary. Create and/or update all of the specifications for Yum! products and maintain the system with accurate information.
  1. Monitor Supplier “Self Audits” for all local potential new vendors.
  1. Act as the main QA point of contact for interaction with all vendors to ensure best practices are shared and execute regional trainings to build know how across the region.
  1. Keep up to date the StarNet system (Supplier Management Website). Monitor with local QA Managers to ensure Specifications and Quality Assurance Programs (QAP’s) are updated in the system for all local ingredients.
  1. Provide guidance on new product development projects regarding food safety for all relevant new menu products. Ensure restaurant procedures developed for new ingredients are safe.
  1. Analyze microbiological tests and cutting reports sent by markets. Ensure corrective actions are in place to amend any risk or gap.
  1. Support Operations on Food Safety initiatives at restaurant level.
  1. Analyze safety and quality data through Key Performance Indicators (KPIs) regarding food products provided to our brand. Define and follow through with the supplier on corrective action plans to amend any risk or nonconformance.
  1. Act as an interface between franchise partners and the company in order to resolve technical and daily quality complaints related to supplier. Promptly address any food safety risk design flaw and redefine procedures or product specifications as needed.


13. Performs other duties and ad-hoc projects as required.

PEOPLE LEADERSHIP
No direct reports; however, the person in this position will provide coaching and support to market counterparts as well as suppliers and auditors.

WORKING RELATIONSHIPS
LA&C FIT, Training and Operations Teams. RSCS (Supply chain support)
Franchise Partners: QA, SCM, Operations and General Management.
Vendors and 3rd party audit agencies
Local regulatory and health agencies, and local food industry association forums, councils and committees.

 

KNOWLEDGE AND SKILLS REQUIRED
- Undergraduate degree with specialization in Food Science, Food Technology or related discipline.
- Minimum 3-5 years of experience in the food industry, including food safety, QA or related field. Experience with food manufacturing including an overall understanding of production facilities, quality improvement methods and product development requirements.
- Certification in Quality: Hazard Analysis Critical Control Point (HACCP), Six Sigma, Statistical Process Control (SPC) and quality auditor. Full awareness of food safety legislation throughout Latin America.
- Ability to manage multiple, competing priorities.
- Flexible, customer service-oriented, hands-on mindset. Ability to problem solving on tactical levels, reach sound conclusions, and take appropriate actions independently.
- Ability to work effectively under pressure to meet strict deadlines. Solid organizational and analytical skills.
- Good interpersonal, communication and influencing skills. Ability to communicate at different level of the organization.
- Proficiency with Excel, Word, PowerPoint.
- Fluent in English and Spanish (written and spoken) required.


Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami

 

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