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Product Evaluation Supervisor

Location:

Grand Prairie, TX

 

 

 


Description

JOB SUMMARY                    Salary: $45,000

  The function of this position is to supervise laboratory operations performing testing of Product Evaluation. This position is responsible for application and evaluation of approved techniques and methodologies used in evaluation of food products. The Product Evaluation Supervisor will have frequent contact with the client base as well as review, reporting and interpretation of results in collaboration with the management team. The Product Evaluation Supervisor will be responsible for overseeing of daily workload and staffing placement in the evaluation area while working closely with the Laboratory Manager and Assistant Laboratory Manager.

 

ESSENTIAL RESPONSIBILITIES

1.    Interact with product evaluation clients and ensure satisfaction with excellent customer service and meeting turn around

2.    Coordinate product orders and pickups from distribution centers

3.    Create Certificates of Analysis and collecting critical data

4.    Complete data transfers and adhering to client specifications

5.    Complete tasks as assigned by management to include special projects or process improvement

6.    Participate and contribute in manager meetings to improve overall execution and efficiency of the product evaluations

7.    Develop, record, maintain and provide summaries of labor and supplies utilized to conduct the various product evaluations for each customer

8.    Serve as a resource for the team members

9.    Lead responsibilities include:

10. Managing employee schedule

11. Organizing workflow and processes

12. Ensuring the team is consistently delivering on expectations and meeting quality requirements

13. Acting as example to all team members to ensure a high level of confidence

14. Facilitating team collaboration, problem solving, and customer communication

15. Follow and direct team members in adherence to FSNS Quality programs including training records

16. Independently pursue an assigned series of processes, procedures, or techniques in accordance with FSNS policies/procedures and customer requirements.

17. Maintain laboratory condition, to include equipment, supplies, quality assurance programs, and accurate records throughout all procedures

18. Maintain a neat, safe, and hygienic test kitchen

19. Perform all activities in a neat, safe, hygienic, and efficient manner

20. Share information in an open and timely manner

21. Responsible for the safety of oneself and others working within their area

22. Responsible for the completion of required training

 

Specific Duties and Authorizations

∑     Supervise all activities, including quality control records, forms, files, log, etc.

∑      Communicate directly with clients on laboratory results

∑      Ensure that the appropriate number of technicians are allocated are in the respective areas

       of the Laboratory; this will include shifting people when necessary

∑       Submit staffing schedules to the Assistant Laboratory Manager and Laboratory Manager

∑      Oversee the scheduling of lunch breaks to ensure there is no down time in the laboratory

∑      Oversee status of all results and reporting for clients as needed

∑      Directly involved in the training of laboratory personnel and maintenance of training records

∑      Alert Assistant Laboratory Manager of need for repair services for malfunctioning

       equipment

∑      Maintain visibility in all areas in order to be available to intervene where efficiency may be

       lacking

∑      Directly address client needs as required and in collaboration with the Assistant Laboratory 

       manager and Laboratory Manager as required

 

OTHER DUTIES

         Perform other duties as assigned

 

Branch Safety Coordinator Duties (IF ASSIGNED):

         conduct all responsibilities outlined in the corporate safety manual and report to the Corporate Safety Officer for these duties

 

SUPERVISORY RESPONSIBILITIES

Directly supervises employees. Carries out all responsibilities in accordance with the organization's policies, standard operating procedures and best practices. Ensures compliance with all applicable laws and regulations at all times. Responsibilities includes training and mentoring employees; evaluate performance of assigned personnel, monitor performance action plans for employees, may interview applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; will direct work flow; maintain harmony in the workplace and professional business demeanor at all times.

 

MINIMUM QUALIFICATIONS

 

1.    Bachelorís in Food Science or Related Field

2.    Masterís in Food Science preferred

3.    One or more years of experience in food evaluation or manufacturing

4.    One or more years of customer service experience

5.    Basic knowledge of concepts and practices of a testing laboratory

6.    Training in general laboratory practices preferred

7.    One or more years experience in a commercial food-testing laboratory preferred

8.    Or equivalent combination of education and experience

Food Safety Net Services is an Equal Opportunity/Affirmative Action Employer including Women, Minorities, Protected Veterans, and Individuals with Disabilities.

 

Apply Now

 

 

 

 

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