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Director of Quality Assurance & Food Safety
Whitehall Specialties, Inc. - Whitehall, WI




Responsibility: This position is responsible for management of the company’s Food Safety and Quality functions. Specific responsibilities include Quality Systems, Regulatory Affairs, company’s Plant Quality Assurance, Quality Control, Vendor Compliance, and Consumer Affairs.The Food Safety & Quality Director will develop and oversee all of the food safety regulations, policies, and procedures. A successful candidate will help to develop, implement and enforce security and food safety standards, policies, and programs including HACCP, SQF and GFSI, regulatory audits, food safety training programs, standard operating procedures (SOP’s), product inspections, and standardized work instructions.

  • Lead the QA/QC team, managing all quality systems and food safety programs at the plant level.
  • Manage the day-to-day activities of QA/QC associates, ensuring that quality standards and food safety controls are maintained at mandated levels to achieve compliance.
  • Guide QA/QC technicians in the procedures and methods used to inspect, monitor, and audit processes and products.
  • Ensure the effective execution of all quality and food safety programs.
  • Monitor third shift sanitation operations to ensure compliance with SSOP guidelines, including periodic oversight.
  • Oversee the compliant labeling and nutritional data program.
  • Maintain and utilize data in a predictive and proactive manner, identifying and reporting trends that impact Quality/Food Safety.
  • Communicate with members of management on a regular basis to report quality data and receive feedback to provide the best quality product possible.
  • Assist in ensuring plant production meets or exceeds USDA, HACPP, GFSI (BRC), GMP, Food Defense, Allergen requirements.
  • Compile and interpret Micro and bacteria test data, and other inspection and audit procedures to ensure compliance with all food safety regulatory requirements.
  • Handle USDA/FSIS communications, internal and customer required audits, root cause analysis, HACCP conformance, and all other regulatory areas.
  • Lead or participate in programs related to the global food safety initiatives, BRC certification as assigned.
  • Be a subject matter expert and problem solver; acting as a liaison in Quality/Food Safety communications with internal departments including R&D, microbiology, sales, engineering, as well as production management, production personnel, maintenance, sanitation, and others.
  • Enforce all Food Safety controls, managing all hold actions, managing adverse events, and other necessary processes to ensure the quality, safety, and legality of products and ensure compliance with USDA/FSIS requirements.
  • Ensure effective development and communications with all QA/QC team members, through coaching and training in procedure, protocol, and policy and other communications to enhance Quality/FS systems and programs in the plant location.


  • BS/MS in food science, animal science, food process technologies, microbiology, or related area.
  • 5-7 years’ experience in Quality Assurance/Food Safety in a USDA plant.
  • In-depth knowledge of USDA/FSIS regulations, HACCP, SSOP, and GMP requirements.
  • 3 + years’ managing a group of 5 + QA/QC team members.
  • A comprehensive understanding of the accreditation requirement and the renewal process.
  • A good understanding of the new requirements coming from the Food Safety Modernization Act
  • Excellent communication, presentation and interpersonal skills.
  • The ability to work effectively in a stressful, deadline driven environment.

Job Type: Full-time

Required experience:

  • Quality Assurance: 5 years

Required education:

  • Bachelor's


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