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Supplier Quality Assurance-STC00177 - Saint Charles, MO



Job Purpose

·         Responsible for the improvement of the raw material quality and guarantee with the buyers the quality of the raw materials delivered to our factories.

·         Manage supplier’s site audit and lead supplier’s continuous improvement as expected from them to support our growth

·         Guarantee the compliance to Mars quality standard and Royal Canin purchasing rules

Key Responsibilities

Participate to the selection of raw material suppliers:

  • Evaluate  supplier capability for continuous improvement and innovation
  • Evaluate the supplier raw material policy, tool capability and management ability to deliver a consistent product
  • Evaluation of critical step management
  • Manage samples analysis with the buyers and lab feed-back
  • Manage the audits (plant, organization, tools, traceability…) of each suppliers included in his portfolio following the Mars standards
  • Write audit reports,  propose corrective action plan and follow-up accordingly
  • Communication of our Quality , Food safety and Sustainability policies to suppliers
  • Lead continuous improvement within supplier organization
  • Survey and evaluate sanitary conditions and take preventive & corrective action accordingly

 Monitor the quality of raws material delivered to RC factories :

  • Monitor the nutritional and food safety results of deliveries
  • Understand the methods and analytical tools used
  • Periodical quality and performance review for guarantying the food safety and the transfer of the R.C. improvement tools / R.C. needs
  • Put in place relevant quality focus at reception and follow up (mycotoxins)
  • Propose and agree with supplier relevant continuous improvement plan and follow the effectiveness of the corrective and preventive actions.
  • Periodic communication in place with key suppliers
  • Update the quarterly synthesis and the annual evaluation file and share it with the buyers

Guarantee the compliance with RC purchasing roles :

  • Pilot the raw Material Risk Assessment of  raw material in relation with the R&D, Central
  • Manage the creation and update of raw material specifications as required
  • Evaluate regulatory climate by monitoring and analyzing regulations (FDA,CFIA,…), guidelines and standards, assistance if required in FDA/USDA inspections
  • Assist in all LRQA and internal audits, respecting the MQM and RC Commercial 10 roles
  • Guarantee the knowledge management of the raw material quality and share this knowledge with the team





·         Food technologist, aware of biochemistry and bacteriology

·         Knowledge of food safety and raw materials requirements

·         Knowledge of methods of analysis for raw materials, familiarity with respective laboratory equipment

·         Experience of monitoring projects at supplier sites

·         Well-organized, disciplined, attentive to detail

·         Persistent to achieve development goals, problem solving

·         Good common sense, decision quality

·         Influencing, communication and negotiation skills

·         Free to travel in and outside of USA up to 50% of the time

·         English: read, written, spoken. French would be an advantage

Key Leadership Competencies:

·         Problem Solving

·         Process Management

·         Action Oriented

·         Conflict Management

·         Personal Learning

·         Peer Relationships

·         Drive for Results

Technical Competencies:

·         Impact of raw material on Nutrition & Food Safety

·         Raw Management Quality at Mars (MQM) and High Risk Chemical Ingredient (HRCI)

·         Supplier Quality Management

·         Influencing

·         Knowledge of GFSI and 9001 standard

·         Analytical Capability

·         Risk and Opportunity Identification


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.



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