Food Safety Manager-Shaw's Supermarkets - Somerville, MA
Administer all food safety and sanitation activities in
assigned Division in compliance with established laws, regulations, and
corporate and Division policies and procedures; maintaining a safe food and a
healthful environment for all customers, associates and vendors. Territory
will cover Maine, New Hampshire and Massachusetts.
Job Responsibilities and Accountabilities
Conduct frequent and unscheduled food safety and sanitation
visits to stores with particular emphasis on those locations with below average
third party food safety survey results, evidence of pest problems, customer
complaints, regulatory action, history of non-compliance or referral by other
company associates or management. Review visit findings with key store
personnel and provide assistance to correct deficient conditions. Communicate
findings to Division management for follow-up and support, as needed.
Assist in coordinating all food safety and sanitation efforts with Division
management, Store Directors and Department Managers under the direction of
the Food Safety Director.
Monitor third-party sanitation and pest control providers in their
day-to-day services to stores, communicating to them store needs for
training, supplies and service. Implement plans to address noted deficiencies
to ensure compliance with Company policies and applicable health
Monitor and assist stores to comply with local, state and federal food
safety and health standards, including personal hygiene and hand washing,
temperature control of potentially hazardous foods, cross contamination
control, pest control and chemical use training.
Develop and deliver food safety & sanitation training to associates as
required by Local/State Regulations.
Monitor and assist with corporate food safety and sanitation training
programs and on-the-job training of new associates with respect to food
safety and sanitation policies and procedures. Determine need for additional
or renewed training, considering changes in cleaning programs or equipment,
new health regulations or concerns, and repeat inspection deficiencies or
lack of ability to demonstrate required knowledge.
Develop and communicate regular food safety and sanitation messages to
Store Operations to foster continuous improvement.
Analyze third party food safety and sanitation survey data and provide
periodic trend analysis reports for store and Division personnel.
Review product recall bulletins for accuracy and completeness. Monitor
dissemination and store execution of product recalls. Evaluate effectiveness
of recall process during store visits.
Provide input in Merchandising and Operations programs to ensure
compliance with Local/State/Federal food safety requirements.
Develop and foster active working relationships with State/Local health
officials in all states of responsibility to provide input into developing
regulations and inspections processes. Work with professional associations to
promote Company interests. Stay abreast of regulatory requirements for food safety
and store sanitation to provide necessary direction to Division operations
executives. Provide regular updates to the Regional Food Safety &
Sanitation Director of all regulatory trends and actions that impact the
Assist as requested with investigations of food-related illness claims to
determine and implement corrective action.
Participate in Division staff meetings, store director and department
meetings, and career advancement program training meetings.
Maintain channels of communication, encouraging store and Division
personnel to express new ideas, suggestions and complaints, reviewing each
for appropriateness and further action. Maintain channels of communication
with State and local health regulators to provide for quick action to correct
and prevent regulatory violations.
Assist and follow-up if necessary on Associate Hotline Calls
Conduct joint surveys/visits with third party sanitation provider to
develop and foster a partnership and ensure consistent, thorough store
Relevant Experience, Education, Certification, Knowledge,
Skills and Abilities
Bachelors degree in public health, environmental health, food
science, or equivalent preferred. Previous experience or education in
food handling, sanitation, or public health preferred. Familiarity with
retail grocery operations preferred. Must obtain all professional licensure
required by local law or regulation.
Must possess leadership ability to motivate others to achieve desired
results. Deal effectively with a wide variety of people on a daily
Strong analytical skills required for data interpretation and analysis.
Computer skills in word-processing and spread sheet software preferred.
Possess excellent communication skills, including verbal and written plus
the ability to speak effectively before groups. Must be able to interface
effectively with a wide variety of personnel. Possess ability to communicate
concepts, systems, procedures, etc., in a training environment.
In the retail stores, incumbent may perform any number of
physical activities to accomplish assigned duties such as walking and
standing (90% of the workday when in the stores), bending, stooping,
reaching, and lifting up to 40 lbs.
Some work is performed in a temperature-controlled office
May be in refrigerated food processing rooms for extended periods, may
handle hazardous chemicals and manipulate or install cleaning equipment and
dispensers. Incumbent must be able to move throughout the store including
second story offices, back rooms and check stands.
Incumbent may sit for long periods of time at desk or computer
Incumbent may use calculators, keyboards, telephone, and other office
equipment in the course of normal workday.
Stooping, bending, twisting, and reaching may be required in completion of
Incumbent must have a valid drivers license and be able to provide own
transportation (mileage will be reimbursed).
The above statements are intended to describe the general nature of the work
performed by the employees assigned to this job. All employees must comply
with Company policy and applicable laws. The responsibilities, duties and
skills required of personnel so classified may vary within each department
and/or location. EOE