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North American Director Food Safety & Quality Assurance Job

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Date: May 27, 2014

Location: Plano, TX, US

Company: Yum! Brands


North American Director Food Safety & Quality Assurance


Quality Assurance


Plano, Texas






Yum! Brands isn’t your average Fortune 250 company. We like to do things a little differently. From our world-famous culture of fun and recognition to our focus on your career potential, Yum! puts a unique stamp on day-to-day business. As the world’s largest restaurant company, Yum! Brands, Inc. has over 39,000 restaurants in more than 130 countries and territories and more than 1 million associates worldwide. The Company's brands - KFC, Pizza Hut and Taco Bell– are the global leaders of the chicken, pizza and Mexican-style food categories.

What makes Yum! a great place to work? It's our people. That's why we invest in people capability so they can make the most of their career. With a diverse workforce and ongoing opportunities for personal and professional success, we've built a culture that rewards and recognizes great effort while providing the work/life balance that is so important to all of us.

Around the globe, we bring people together to have fun and to celebrate special occasions. Our restaurant support centers are no different! Our passion for hospitality and making people feel welcomed knows no bounds. We say “hi!” in the hallway, we tell people how much we appreciate their contributions and we celebrate each other’s achievements.

Whether it’s chattering-teeth trophies or an “open door” atmosphere, we’ve made sure Yum! remains an un-corporate corporation. We’re a team, yet we take a tremendous amount of pride in each individual, and believe in acknowledging a job well done on every level. Here, we don’t stop until we have breakthrough results, so we encourage you to master your skill set, while constantly expanding your expertise. This tried-and-true practice keeps every day dynamic and encourages long, rewarding careers.


Position Overview:

The purpose of this role to project and maintain Yum! Brands’ World Class standards for Food Safety & Quality Assurance across the North American businesses with emphasis on regulatory affairs and delivery of continuous improvement programs.

Position responsibilities:
*DEFINE strategies and CREATE alignment on food safety strategies for Yum! and individual Business Units.
*CHAMPION all elements of the Food Safety Roadmap to ensure integration in Divisional & Business Unit goals.
*COACH and LEAD Business Unit QA leaders to achieve milestones and KPIs.
*MONITOR progress towards agreed goals and drive corrective action where needed.
*BUILD People Capability and Knowhow in Yum!.
*REPORT to the Global Brand Leadership Teams and Chief Food Safety Officer on progress.
*MANAGE crises and COLLABORATE to solve problems affecting Brand teams and businesses.

Other position parameters:
*The role reports to the Chief Food Safety Officer.
*The position is supported by a team of 3 direct reports and indirect staff of 5.
*The position is located in Plano, Texas.
*Extensive travel is required.
*Written and conversational fluency in the English language is required. Comfort in other languages is extremely valuable.


Core candidate requirements include:
*Natural or bioscience degree with postgraduate qualifications a distinct advantage.
*Fifteen years of food safety & QA experience in multinational food industry environments, with restaurant experience preferred (but not required)
*Proven impact in driving change through the adoption and performance of food safety standards and systems in multicultural environments
*Demonstrable creativity in overcoming socio-geo-economic barriers to successfully meet strategic objectives
*Seasoned ability to achieve results through others by influence and collaboration
*Independent self-starter with the ability to build powerful relationships.
*Demonstrated credibility in the industry.

Characteristics for success:
*Agile and creative thinker
*PhD Life/Physical Science
*15 year performance track record
*Scientific & Technical leadership evident (ind & reg)
*Seasoned commercial experience & credibility
*Servant leader - relishes detail and the depths of the system but….
…Carries the ease, stature, and gravitas to work with leadership team and Board as a peer group
*Proven capability to lead change successfully in environments where:
Cross-cultural differences are the norm
*Ambiguity and complexity are encouraged and embraced
*Relationship-building, persuasion and influence are essential strategies
*Relishes the excitement and challenges of a global role in a diverse and lean organisation with all of the difficulties that can bring

*Qualified but “so what?”
*Journeyman or malcontent
*Internally focused or academic
*Functional guru/been to business school, knows the theory but….
*Too big to get their hands dirty, static or rigid
*Conscious of organizational seniority
*Administrator or bureaucrat
*All-American, true-blue Brit, etc.
*Rule-driven, seeker of uniformity

Nearest Major Market: Plano
Nearest Secondary Market: Dallas
Job Segment: Manager, Food Safety, Electrical, Safety, Quality, Management, Engineering, Service


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