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Manager, Quality Assurance – Orrville, OH



Manager, Quality Assurance - Food Safety Initiatives (Microbiology & Process Validation) (53606)

Req Id 53606 - Posted 06/10/2016 - Quality Assurance / Research and Development / Sensory - N/A - OH - Orrville (Corporate Office) - Professional / Administrative - United States


For more than 115 years, The J. M. Smucker Company has been committed to offering consumers quality products that bring families together to share memorable meals and moments. Today, Smucker is a leading marketer and manufacturer of consumer food and beverage products and pet food and pet snacks in North America with annual net sales of approximately $8 billion. In consumer foods and beverages, its brands include Smucker's®, Folgers®, Jif®, Dunkin’ Donuts®, Crisco®, Pillsbury®, R.W. Knudsen Family®, Hungry Jack®, Café Bustelo®, Martha White®, truRoots®, Sahale Snacks®, Robin Hood®, and Bick’s®. In pet food and pet snacks, its brands include Meow Mix®, Milk- Bone®, Kibbles 'n Bits®, Natural Balance®, and 9Lives®. The Company remains rooted in the Basic Beliefs of Quality, People, Ethics, Growth, and Independence established by its founder and namesake more than a century ago. For more information about the Company, visit



Manager, Quality Assurance - Food Safety & Thermal Process Validation



Orrville, Ohio  (Close proximity to Akron/Cleveland) 

A comprehensive relocation package is available                             



Director, Quality Assurance



·        Proactively partner with the Product Development team to develop and commercialize new processing technologies

·        Oversee thermal process validation for new and existing products and provide direction for product disposition based on microbiological results

·        Maintain awareness of the food regulatory environment and emerging microorganisms of concern

·        Set the strategy for thermal process/food safety testing for pet food plants, co-manufacturers, and the research center

·        Develop preservation processes based on scientific principles to optimally produce safe and high quality products, and provide process instructions to preserve /process products manufactured by the company

·        Provide leadership in food safety programs to assure that manufacturing processes and environments are microbiologically safe for producing both new and existing products

·        Act as a troubleshooting resource to investigate and correct thermal process/food safety non-conformities at plants and contract manufacturers

o   Provide recommendations regarding process design, product disposition, and continuous improvement

·        Support HACCP risk assessments for new processing lines

·        Manage and upkeep all original process development files, process deviation files, and regulatory process filing files for regulatory compliance

·        Register necessary sterilization information with FDA & USDA for all pet food facilities

·        Supervise the sterilization and preservation of new products in the Innovation Center (also includes approving factory retort performance for production)

·        Provide necessary direction for all process deviations correction at factories




·        Bachelors of Science degree in Food Science or Microbiology is required (or a degree in a related Food Engineering field - with  relevant commensurate food industry experience)

·        PhD or Master of Science degree in Food Science/Microbiology is preferred


·        Minimum of 5 years hands on experience in thermal process design is required

o   Process Authority certification is preferred

·        Knowledge of  instrumentation process control principles and practices

·        Knowledge of federal regulations pertaining to food preservation, methods, equipment, and microbiological aspects of food manufacturing

·        Experience with testing microorganisms of concern in acidified, low-acid, low-moisture, and refrigerated foods

·        Experience with aseptic processing, irradiation, high pressure pasteurization and alternative technologies

·        Knowledge of food microbiology, good laboratory procedures, food safety controls, manufacturing processes, sanitary design, food law, Good Manufacturing Practices, auditing, troubleshooting, and microbiological test procedures


·        Solid working knowledge of quality assurance, food manufacturing, packaging, processing and distribution

·        Strong ability to work in cross-functional & team-oriented environment with multiple disciplines

·        Proven capabilities in the area of project management

·        Ability to lead several projects altogether and simultaneously

·        Detail & process oriented with strong problem resolution abilities

·        Demonstrated ability to evaluate microbiologically sensitive business risks

·        Effective oral communication skills and ability to appropriately communicate sensitive information in a timely manner

·        Ability to design and execute testing to manage food safety risks for new and existing products and technologies

·        Ability to effectively interact and manage vendors, consultants and regulatory agencies

·        Ability to travel 25-35% is required

·        Ability to work in food production facilities is required                   




The J. M. Smucker Company is an Equal Opportunity Employer.  No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.

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