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Quality & Food Safety Administrator - New York City, NY

 

 

 

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Location: New York City, NY, US, 10019

Date: Jul 1, 2016

Requisition Number: 62985

A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

Mars has net sales of more than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide that are putting its Principles into action to make a difference for people and the planet through its performance.

Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience – COCOAVIA® and WISDOM PANEL®.

 

About M&M'S World®

Offering a wide range of M&M’S® Brand Chocolate Candies and merchandise, the M&M'S World® stores reflect the huge popularity of M&M'S®, the world's most popular confectionery brand.  The stores' merchandise includes apparel, kitchenware, plush, and glassware, as well as seasonal items and specially-designed M&M'S® branded items that reflect the personalities of the cities -- Las Vegas, New York City, Orlando, Henderson (Nevada), London and Shanghai -- where the stores are located. 

 

 

The Quality and Food Safety Administrator provides leadership to develop, implement, maintain and proactively improve quality management programs, methods and systems to assure product, processes, and environments conform to the established Mars quality standards. The Quality and Food Safety Administrator proactively identifies changes to quality systems to minimize quality and/or food safety risks to the business, and maintains strong preventative programs. The position acts as a technical resource for interpretation and ongoing application of quality standards. The position provides an ongoing organizational resource to audit and report all quality information and measurement data, including input from customers and consumers. The job involves training, auditing, problem-solving and assuring corrective actions are properly implemented. The Quality and Food Safety Administrator must also assist with store efficiency and operational conformance, and have the skill set to perform the tasks of other associates in the store, as needed. This position requires strong communication, interpersonal and team building skills to support store objectives.

 

Key Responsibilities 

  • Daily review and verification of Q&FS data
  • Communicate with Store Leadership Team on product quality, food safety, or store conditions which may have a negative impact on product, and work collaboratively to correct the situation
  • Maintain and report non-conforming product, and assure its proper disposition and documentation.
  • Actively work towards productivity and quality and food safety improvements (products, store condition, pest control and customer service).
  • Implement and maintain quality systems to drive continuous improvements (i.e. Quality Plans, CAPA’s, PRIMP’s/Non-conformances, Kosher certification, quality related training material, Mars Global standards, etc.)
  • Oversee effectiveness audits for compliance to specification
  • Assist in the development and delivery of the store’s Q&FS training program
  • Implement and maintain programs to trend, report and address consumer and customer feedback information
  • Monitor Good Product Practices and promote compliance to federal, state and local food laws
  • Operate equipment in a safe and efficient manner
  • Determine the root cause of CAPA’s, and assist other store associates in finding the comprehensive cause of corrective and preventative actions. Takes corrective actions in solving problems to root cause level
  • Has knowledge of the store’s products and goals
  • Understands store schedules, store computer systems,  and work instructions
  • Other duties and responsibilities throughout the store as assigned by ASD Operations and MRG Q&FS Manager

 

Education

  • High school degree or equivalent
  • Proven application of quality tools and systems

 

Experience

  • Knowledge of quality management systems, GPP’s, food safety, and regulatory guidelines
  • Experience auditing
  • Excellent analytical and troubleshooting skills. Strong questioning and probing skills to discover issues and to verify the accuracy of information, results and data
  • Working knowledge of computer software including: Word, Excel and PowerPoint
  • Knowledge of pest control management
  • Strong interpersonal skills with the ability to communicate, influence, negotiate, motivate and lead a cross-functional quality support team
  • Ability to work independently as well as within a team
  • Strong project management skills and ability to prioritize own workload
  • Ability to make timely, consistent and well balanced decisions
  • Effective written and oral communications skills
  • Presentation skills for delivering training programs and Q&FS program reviews to a wide variety of audiences
  • Flexibility to adapt to regularly changing priorities and quality issues
  • Ability to handle sensitive information

 

Key Functional Competencies & Technical Skills

  • Communcations (Written and Oral)
  • Project Management
  • Science and Technology
  • Quality Excellence

 

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 


Nearest Major Market: Manhattan 
Nearest Secondary Market: New York City 

Job Segment: CAPA, Merchandising, Project Manager, Management, Retail, Technology

 

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