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R&D Technologist



Canton, MA, US

Department Description

Dunkin’ Brands, Inc. is a premier quick service restaurant franchisor with a leading position in the coffee, bakery and ice cream segments of the QSR category. With more than 16,000 points of distribution in 54 countries, and approximately 150 years of combined history, our brands are two of the most loved around the world.

Dunkin’ Donuts – the largest coffee and baked goods restaurant in the world, with loyal customers in 30 countries.


Baskin-Robbins – the world's largest hard serve ice cream franchise.

For more information, please visit

Brief Description

We are currently seeking an R&D Technologist to join the Dunkin' Brands team!


The position actively develops concepts and products to move through the Innovation to Market testing pipeline. In those duties this position would be ordering key raw material for bench-top scale up experiments and is also responsible for equipment maintenance. In this role documentation and data capture are key elements leading to Culinary Design Specification – critical handoff. All team members support in the preparation of new products for tastings with marketing, executives, Franchisee committees and field teams. As well to participate in all team events, projects and programs.

Detailed Description

The primary accountabilities for this position include:

· Develop new food and beverage products and processes resulting in the delivery of innovative, top of the funnel new products and line extensions for both Domestic and International store.

· Write and assist in preparing formulas, culinary specifications, processing procedures, and other technical documents that allow for consistent and reliable execution in multiple manufacturing facilities, and meet international legal requirements where possible.

· Conduct experiments, in conjunction with OPS, to improve and simplify products and processes while meeting marketing, financial and international legal requirements.

· Support Cross functional Relationships

· Prepare “Best in Class” products to be used in all Marketing collateral.

· Execute sensory testing of new products

· Develop new products that meet Marketing, company financial and legal requirements by conducting lab experiments, developing product prototypes, working with our commercialization team and suppliers, Quality, CBIG, SCO, and Marketing, and executing activities that will meet established timeline, including but not limited to nutritional information, operational effectiveness, research, media, any capacity studies and challenge studies as it relates to shelf life; tastings and sell-in meetings.

· Maintains proper documentation on product formations, testings, evaluations, gold standard documentation and supplier communications, that meet legal requirements

· Provide plants with direction to commercialize products and assist in the development of valid and reliable product specifications to ensure timely execution of product launches. These specifications detail formulas, detailed processing procedures, ingredient requirements, end product specifications and other required technical information.

· While maintaining Culinary Gold standard continuously seeks improvement and new ways to simply production of current products and processes resulting in products that meet Marketing, Financial, OPS and Quality Assurance requirements by conducting experiments, sensory evaluations and updating formulas and specifications.

· Produce “Best in Class” product by participating in culinary Innovation, pursuing development goals, internal evaluations and reviews, market research

· Participate in all Team activities, tastings, competitive analysis, leadership events, professional associations

· Maintain proper lab conditions and equipment maintenance

Job Requirements

The qualifications for this position include, but are not limited to the following:



· Culinary degree or B.S. degree in Food Science or related scientific field degree preferred

· 2 -4 years Product development and general laboratory experience.

· Food Safety Certificate

· Restaurant/Bar/Mixology/Barista experience

Additional Details

How To Apply

To be considered for this position, please apply by clicking the link below. You can also view all jobs on our career site at


Dunkin’ Brands, Inc. is an Equal Opportunity/Affirmative Action Employer, and considers all applicants without regard to age, race, color, religion, creed, national origin, citizenship status, gender, disability, genetic information, sexual orientation or veteran status or any other legally protected category.



We are committed to providing reasonable accommodation to applicants with disabilities. If you require a reasonable accommodation in the application or hiring process, please email us at and include the nature of your request, your name and preferred method of contact. Requests for reasonable accommodation are considered on a case by case basis. Any application materials submitted will not be considered and we will not respond to any inquires made that are unrelated to requests for reasonable accommodation by individuals with disabilities.



Professional Area

R & D (Product & Concept)



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