Food Safety & Quality
Assurance Manager - Novato, CA
Safety & Quality Assurance Manager will develop, organize and execute the
company’s comprehensive quality and food safety programs. The manager will
also formulate food safety and quality policies and programs and provide
guidance and feedback to purchasing, production and warehousing with regard
to both food safety and quality issues. These programs will be designed to
meet operational plans, without compromising customer expectations and
regulatory requirements and expectations.. The
position will introduce, monitor and update (as warranted) quality and food
safety programs in conjunction with other departments to meet company and
regulatory objectives such as the Food and Drug Administration (FDA) and
California Department of Public Health (CDPH). This includes, but is not
limited to: quality control testing framework, microbiological testing
framework, HACCP, food safety and defense procedures, GMP’s, pest management
and housekeeping / sanitation practices.
- Provide ongoing guidance,
execution and vision to support comprehensive quality and food safety
programs for Navitas Naturals; ensuring
continuity of business according to internal standards, customer and
- Communicate food safety and
quality assurance related information and expectations with customers
and other external contacts.
- Supervise quality control
technician(s), when required.
- Provide for the introduction
and daily application of the food safety and quality policies in the
plant to satisfy the rules that apply with respect to HACCP and food
- Ensure the completeness and
accuracy of sales orders and a timely coordination with the shipping
department for on-time fulfillment.
- Lead HACCP and Food Safety
- Lead organic certification
- Oversee production
starts/stops, as well as inventory holds and clearances when quality or
food safety related issues arise.
- Monitor unacceptable and
expired inventory and oversee appropriate disposal Determine, in
conjunction with other department managers, disposition of such
- Monitor performance of quality
control systems to ensure effectiveness and efficiency.
- Oversee finished product
microbiological program and environmental monitoring program including
issue investigation and follow-up.
- Plan and perform bi-annual mock
recalls. Follow-up and resolve any resulting issues.
- Analyze quality control test
results and communicate quality control information to all relevant
organizational departments, outside vendors, or contractors.
- Complete and return customer
questionnaires, where applicable.
- Organize and maintain vendor
quality control documents.
- Direct the tracking of defects,
test results, or other regularly reported quality control data.
- Track and report results of plant
- Identify critical control
points in the manufacturing process and specify sampling and monitoring
procedures to be used at these points.
- Organize and oversee organic
and kosher programs.
- Produce reports regarding
non-conformance of products or processes, daily production quality, root
cause analyses, or quality trends.
- Ensure review and update of
standard operating procedures and food safety & quality assurance
- Support quality and food safety
sections in Navitas computer system.
- Review and food safety
documentation necessary for regulatory submissions and inspections.
- Supervise, host, or conduct
internal and external audits. Follow up with action plans.
- Document, investigate and respond
to customer complaints in conjunction with food safety and customer care
- Any other tasks assigned by
Management in order to assist in meeting company objectives
- Plan and oversee the
implementation of the Food Safety Modernization Act requirements
- Bachelor of Science degree in
Food Science or Food Technology preferred. Life Science degree or
related technical fields may be considered with food experience.
- Three to five years’ experience
in quality assurance and food safety in the food industry is required,
preferably in a management position.
- Knowledge of raw materials,
production processes, quality control, costs, and other techniques for
maximizing the effective manufacture, packaging and distribution of
- Knowledge of arithmetic,
algebra, geometry, statistics, and their applications.
- Knowledge of business and
management principles involved in strategic planning, resource
allocation, human resources, leadership technique, production methods,
and coordination of people and resources.
- Knowledge of FDA and California
commercial and regulatory requirements. Able to research other country
regulations and interpret the impact on Navitas’
- Knowledge and experience with
regard to the Global Food Safety Initiative
- Experience/aptitude for
implementing business processes is desirable.
- Excellent communication skills
and be comfortable working in a production environment as a hands-on
team player who can also operate independently. Must be able to meet
communicated schedules and deadlines.
- Self-confident, collaborative,
knowledgeable and an analytic thinker. Must demonstrate good judgment
and the ability to take action as appropriate. Ability to handle daily
work details accurately as well as other projects, and dive in and learn the business.
- Strong computer skills; working
knowledge of Microsoft Office required; specifically Outlook, Word and
Excel. Experience with NetSuite [or other similar ERP systems]
- Our Values, in word and deed.