Safety & Restaurant Quality Assurance Manager
Kneaders - Orem, UT
Safety & Quality Assurance Manager
Date : July 2015
Location : Corporate Campus, Orem, UT
Reports to : CEO
Compensation : Commensurate with experience
Make a difference! Join the growing Kneaders family.
Kneaders has 35 locations throughout the west and we will continue to
grow – carefully but quickly. We are a uniquely positioned in
"fast-casual" restaurant expansion occurring now in the U.S. We
pride ourselves in a culture of hard work, friendliness and hospitality. In
the operational and quality team we seek to advance Kneaders through
quality products, new and unique baking techniques and jaw-dropping recipes
– doing it all in a safe and healthy manner. We delight our customers in
creative ways. Come and join the Kneaders wave! Your local neighborhood
Kneaders is eager to fill the position of Food Safety & Quality
Assurance Manager at our main campus in Orem, UT. The qualified candidate
will possess great creativity and will enjoy daily variety in their work.
Job Skills and Responsibilities:
The food safety professional we seek will have direct
responsibility over maintaining onsite food safety and brand standards
across the business. Duties will include training restaurant employees and
management to maintain the highest standards in facility cleanliness,
safety, guest experience and brand protection. The proper management of
these programs will insure our customers receive the highest quality
The successful candidate must be committed to a
relentless pursuit of cleanliness, food safety and healthiness for our
guests. Specific, desirable skills include:
Culinary Skills : The
successful candidate will understand culinary and supply-chain processes
that are related to food safety. They will know and seek out new
innovations, benchmark developments, product/food safety and product
Decision Making : This
job is best suited for individuals who are accustomed to making many
time-sensitive decisions, with the goal of driving food safety and training
standards throughout the organization. The job will include maintaining
overall food safety/quality by cataloging site visits, internal audits,
identifying areas for improvement and reviewing processes and ingredients
related to food safety.
Management Skills : As
the Food Safety and Quality Assurance Manager you will have impact across
all stores and locations. Travel to new and existing stores will be part of
your scope. Management duties will vary and will include communication,
motivation, teaching and coaching of managers and front-line employees.
Communication : Professional communication, writing and speaking are
required. Ongoing documentation of food safety practices and policies.
Research is vital.
Time-Management : The
successful execution of this job also includes assisting with daily
operational needs, especially during peak seasons, holidays and events.
This job focuses on the preparation and preventative side of time
Duties & Skills :
Conduct food safety, brand standards and other on-site
evaluations at all locations, to assess workplace health and safety
Consult, educate and train employees on latest food
safety, health, and sanitation practices
Assist and support management as needed
Become a NEHA Certified Professional in Food Safety
Nights and weekends may be required occasionally.
This position requires climbing, walking, inspections
in tight areas, indoor and outdoor analysis. Must be able to climb steep
indoor and outdoor access ladders, etc.
Valid Driver's License and acceptable Motor Vehicle Record
Willing / able to travel overnight fo
Ability to lift 25lbs (infrequent requirement)
Experience in food safety or brand standards
ServSafe and/or CP-FS certification
Teaching/Coaching experience in a food related field
Registered Environmental Health Specialist / Registered
Sanitarian (REHS/RS) credential preferred
Strong relationship management capability
Strong planning and organizational skills and high
attention to detail
Ability to work effectively without supervision,
showing initiative, good judgment and superior decision making skills
Problem solving and analytical skills
Resourceful and continuous improvement focus
Experience in state or local inspections as an
inspector a plus
You will delight in working at Kneaders if you have the
following qualities: A willingness to work hard. Enjoying a job that
requires you to be on your feet (and quick on your feet). A desire to enjoy
in the personal aspect of growth at a successful company. Excellent time
This job operates in a professional office environment,
in kitchens and in the field. This role will place you in and around
kitchen equipment and office features including ovens, mixers, slicers and
high volume equipment. The physical demands described here are
representative of those that must be met by an employee to successfully
perform the essential functions of this job. This is an active role,
requiring the ability to lift heavy objects, bending, standing, stooping,
and walking, with or without the carrying of objects. Must be available to
work between the hours of 8 am – 5 pm and more.
Position Type/Expected Hours of Work This is a full-time
position. Depending on the project and scheduled completion dates, the Food
Safety & Quality Assurance Manager may be required to travel locally
and out of state to meet goals and store opening requirements and to
Required Education and Experience Formal training in
food safety. Bachelor's degree with at least two (2) years' experience in
foodservice operations; OR Associate's degree and four (4) years'
experience in foodservice operations
Must have a minimum of five (4) years in food safety,
food inspection or restaurant quality control.
Join us in making a difference at Kneaders as we focus
on the future for our customers.
Keywords: Food, safety, quality, assurance,
inspection, audits, training, inspector, health, serv-safe,
NEHA, sanitation, quality control,