Perform unannounced food safety audits of stores, franchise locations and
key supplier partners to ensure conditions are in compliance with FDA, USDA,
State and local regulations and to company standards and policies,
communicate audit results as directed, and assist Store Management in the
development and implementation of effective corrective action plans; these
audits are performed to ensure all facilities are operating within the
standards for food safety and sanitation requirements to ensure risk levels
for food borne illnesses and closures are prevented.
2 Perform follow-up activities and advise store, facility
and department managers and key associates of violations found during
inspections and direct management regarding suitable solutions; re-enforcing
safe food handling practices and corrective actions for violations reduces
risks to the business from regulatory health authorities; this is
accomplished through training and teaching associates and management on why
the violation places the business at risk and how to correct the violation
to prevent repetitive issues within the operation, supervise and monitor
activities necessary to correct violations and sustain compliance.
3 Provide emergency response to Store Operations during
crisis events that may threaten the safety of our customer's or the public's
perception of our stores; performed to protect our customer's, the business
and reduce media opportunities; the specialist is actively involved with the
District/Store management to determine prevention methods and corrective
actions pertaining to food safety/quality and consumer images, during store
fires, power outages, boil water orders, natural disasters, food borne
illness investigations, pest/rodent issues, 24/7 to support the stores.
4 Direct oversight of integrated pest management program
and services rendered at store level; program ensures that all stores are
protected from adverse media and customer complaints relating to pest
control issues; pest control effectiveness for exclusion, harborages, etc.,
remediation efforts at store level are evaluated and monitored during audits
and as necessary coordination between pest control operators, maintenance
and store management is accomplished for resolution.
5 Lead Food Safety and Sanitation training for new
management personnel and store associates in safe food handling techniques
and proper sanitation procedures; management and associates are trained to
ensure food code requirements are fully understood and maintained to reduce
risks associated with food borne illnesses and possible closures of
facilities; training can be in a group format or one-on-one format during
audits when necessary to re-enforce the food code and corrective actions are
necessary to reduce risks. Training will be conducted for new stores, to
support changes in food code regulations, changes in SOP's or as conditions
warrant on a group basis.
6 Perform follow-up activities associated with food
safety/product quality customer complaints to ensure appropriate corrective
action is initiated; follow-up to customer complaints are performed to
protect the brand and the customer from any adverse results from the
consumption or use of the product's); follow-ups can be accomplished through
store visits to investigate the root cause of the issue, product
examination, laboratory examination, etc.