Cott Beverages (NYSE: COT) is one of the
world’s largest producers of beverages on behalf of retailers, brand owners
and distributors, and has one of the broadest home and office bottled water
and office coffee service distribution networks in the United States, with
the ability to service approximately 90 percent of U.S. households, as well
as national, regional and local offices.
Cott produces multiple
types of beverages in a variety of packaging formats and sizes, including
carbonated soft drinks, 100% shelf stable juice and juice-based products,
clear, still and sparkling flavored waters, energy drinks and shots, sports
drinks, new age beverages, ready-to-drink teas, beverage concentrates,
liquid enhancers and freezables and
ready-to-drink alcoholic beverages, as well as hot chocolate, coffee, malt
drinks, creamers/whiteners and cereals. Cott’s
large manufacturing footprint, broad distribution network, substantial
research and development capability and high-level of quality and customer
service enables Cott to offer its customers a
strong value-added proposition of low cost, high quality products and
services. In addition, Cott is now a national
direct-to-consumer provider of bottled water, office coffee and water
filtration services offering a comprehensive portfolio of beverage products,
equipment and supplies to approximately 1.5 million customer locations
through its network of over 200 sales and distribution facilities and daily
operation of over 2,100 routes.
With approximately 10,000 employees, Cott operates approximately 60 manufacturing facilities
and 180 distribution facilities in the United States, Canada, the United
Kingdom and Mexico. Cott also develops and
manufactures beverage concentrates, which it exports to approximately 50
countries around the world.
The Manager Quality Systems Manager will take a leadership role in
verification and validation of the global Quality Management System in
their assigned Cott facility. In addition, they
will assume direct responsibility for compliance with the Food Safety and
Modernization Act and food production licensing, certifications, and
registrations are current.
These activities are based on the Quality strategic plan to:
- Food Safety Modernization Act
Compliance (hereafter referred to as FSMA)
- Maximize the Effectiveness of
Current Programs to Support Food Safety and Quality and to Ensure
Compliance with Regulatory and Audit Code Requirements
- Identify and Optimize Areas
for Continuous Improvement
- Support Execution of a Robust
Quality Management System
Instill Food Safety and Quality Mindset throughout Organization:
- Promote and Support Food
Safety and Quality Programs
- Demonstrate thorough
understanding of regulatory and current SQF audit code requirements
for food manufacturers and develop familiarity with the Cott Quality Management System.
Demonstrate ability to
communicate the policies and procedures and illustrate how they address
both regulatory and audit code requirements:
- Develop procedures to support
the Quality Management System Policies as needed.
- Develop training materials
needed for Quality Management System as needed.
- Develop and execute audits of
Quality Management System training effectiveness
- Demonstrate Leadership
Ability - Be an enthusiastic supporter of the Quality Management
System and an Empowered Influencer of Others.
- Maintain Certifications and
Expand Knowledge through Manufacturing Training:
- Maintain currency in required
- Current certification is
- SQF Practitioner
- Food Defense Practitioner
- Better Process Control
- Possess and maintain
necessary training and experience to act as a Qualified Preventative
- Support implementation of
programs initiated to address regulatory changes; support new
manufacturing systems, execute new product lines.
- Participate in offered
training necessary to understand compliance with requirements of
regulatory changes, new manufacturing systems, or new product lines.
- Work with Regulatory and
Compliance to identify necessary procedures and practices to initiate
in response to regulatory changes, new manufacturing systems, or new
- Assist with development of
policies and standard operating procedures to comply with regulatory
changes, new manufacturing systems, or new product lines.
- Act as the principle Plant
Quality contact for Change Management
- Ensure the change management
process identifies necessary adjustments or changes to the Quality
Management Program and that they are appropriately executed
- Develop and maintain
associate training for new programs, systems or products
- Show Active Hands-on
Involvement and Understanding of Food Safety and Quality Program
- Demonstrate understanding of
manufacturing environment and impact of Food Safety and Quality
Program. Develop familiarity with Cott
products, manufacturing facilities and processes.
- Receive hands-on training in
the key food safety areas of assigned facility: Receiving, Batching,
Manufacturing, Sanitation, Quality, Warehousing, Shipping
- Execute Cott
Quality Management System Verification and Validation Activities
- Develop routine audit
protocols to verify appropriate execution of Preventative Controls by
- Coordinate calendar of
verification audits and designated tasks with Corporate Quality and
Plant and Plant Quality Managers.
- Independently conduct routine
Cott Food Safety/Defense; GMP; and HACCP
audits of the assigned manufacturing plant
- Conduct audits of outside
warehouses, co-packers, and suppliers that support assigned facility
as needed to verify continuing compliance to Cott
Quality Management System.
- Assist the facility with
appropriate risk assessments
- Document and distribute audit
results to facility management, to Regional Field Manager, and to
Quality Systems Director within one week after audit. Identify and
prioritize audit deficiencies, request corrective actions.
- Review corrective actions
proposed by facility and approve if appropriate. Develop plan to
verify corrective action compliance on an ongoing basis.
- Routinely monitor
Preventative Controls correction effectiveness to identify necessary
corrective action development
- Develop and perform routine
validation audits of Quality Management System
- Communicate and identify gaps
to facility management, Regional Field Quality Manager and to Director
Quality Systems within one week after audit completion.
- In partnership with Director
Quality Systems adjust policies or with plant management and Regional
Field Quality Manager adjust standard operating procedures to address
- Maintain documents associated
with verification and validation activities in shared repository.
- Participate in the Cott Quality Management System Continuous
- A key responsibility of the
Manager Quality Compliance will be to ensure that appropriate reviews
occur to support consistent Continuous Improvement of the Quality
- Act as the primary contact
for communication of requirement changes. These include regulatory and
audit code updates, federal guidance publications, and Food and Drug
warning letter reviews.
- Assist with the development
and implementation of appropriate programs to address those changes.
- Identify and communicate the
facility’s Food Safety and Quality Best Practices, and work with the
Regional Field Quality Manager to disperse to the organization.
- Identify Food Safety and
Quality roadblocks and restrictions at the facility and work closely
with Plant Management, the Regional Field Quality Manager to develop
action plans for improvement.
- Develop matrix to monitor and
assess overall status of Cott Quality
Management System at the facility. Using the Cott
Quality Management System and audit codes as a guide, identify
appropriate factors for the matrix, and issue report for facility on a
Sponsor execution of
the Change Management Program. Ensure appropriate coordination and
execution of change management as defined in the Cott
Quality Management System occurs:
- Perform Change Management
Assessment for proposed changes and maintain documents in central
- Act as Plant Quality sponsor
to support the Regional Field Quality Manager’s role as the Corporate
Quality change management sponsor.
- Develop program to verify
continuing application of Change Management activities
- Develop program to validate
Change Management process
- Include validation results as
part of the yearly Cott Quality Management
Communication within the facility management team and Quality Management.
Use appropriate tools to ensure coordination and good communication within
these functional areas:
- Working within the department
strategic plan, and in partnership with the Quality Systems Director,
long-term plan and appropriate strategies biannually. Set goals and
mileposts and monitor progress with Quality Systems Director.
- Submit weekly report to
Quality Systems Director, using a standard format developed with the
Director. Report will review status of current projects and activities
and goals for coming week.
- Participate in weekly
one-on-one conversation with Director to review weekly report, the
strategic plan and goals, and to cascade information.
- Participate in the weekly
Quality systems conference call:
- Document and review past
week’s activities and focus for coming week
- Discuss options to address
any opportunities or roadblocks that have been encountered during the
Support Drive for
- Assist Plant Quality
- Support Plant Quality
Management and the Regional Field Quality Manager through assistance
with development of training materials.
- Develop appropriate training
materials for Plant Quality Managers prior to the implementation of
new or revised Quality Management System programs
- Audit training execution and
Collaborate with Field
Quality Manager, Product Development and Lab Services. Collaborate with
Field Quality Manager, Product Development and Lab Services to drive
programs for continuous improvement:
- Implement program to monitor
commercialization effectiveness of new formulas. Identify develop gaps
and modify process/program to address.
- Implement improvement
programs developed by PD and Quality, develop process to monitor
effectiveness and communicate results to PD and Quality
Performance. Perform within approved department budget parameters:
- Maintain adherence to the
- Encourage the development of
programs and corrective actions that address deficiencies in a cost
Promote a Robust
Corrective Action Program. Ensure that the corrective action process is
correctly executed and results are communicated:
- Ensure that corrective action
triggers defined in the corrective action policy are followed
- Ensure proper execution of
correction and corrective action activities
- Ensure use of standardized
methods and documents and use of the central repository for corrective
- Sponsor corrective action
activities in the following manner:
- Work with plant management to
identify team members
- Understand DMAIC tools and
assist Corrective Action teams in the DMAIC process
- Maintain record of team
activities, assigned actions, timelines, and output
- Follow-up to ensure assigned
timelines are met
- Verify completion of team’s
- Verify corrective action is
- Develop plan to validate and
document said validation of Corrective Actions after implementation.
Communicate ineffective corrective actions to plant management and
Quality Compliance for further development and action.
- Document and communicate
findings and results to Regional Quality Managers and Quality
Compliance to support identification and incorporation of Best
Practices throughout the organization.
- Must have Bachelor’s Degree
in Food Science or related degree.
- Laboratory experience of 5 to
7 years working in Quality Control or Quality Assurance Management,
and be familiar with the manufacturing environment.
- Knowledge of the FDA and GMP
guidelines for food manufacturing facilities, knowledge in HACCP and
GFSI (preferably SQF) principles, and an understanding of sanitation
principles utilized in a food manufacturing facility. ASQ
Certification or equivalent training.
- Strong interpersonal,
leadership, and organizational skills with demonstrated ability to
teach, motivate, and lead personnel.
- Demonstrate the ability to
manage multiple priorities and projects and lead action teams.
- Strong oral and written
skills, experience formulating and writing reports and procedures, and
be proficient with Microsoft Word and Excel.
Skills in statistics, procedure implementation, and quality auditing.
- Competent in interaction with
executive management, regulators, vendors, and customers .
Cott Beverages is a proud
Job Type: Full-time
- Quality Assurance: 5 years
- Quality Control: 5 years
- Quality Management: 5 years