of Quality Assurance and Food Safety
Ninety Nine Restaurant & Pub - Woburn, MA
MA - Woburn Support Center
Based at our Woburn Support Center, you
will be responsible for designing, implementing and measuring a cross
functional strategic food quality assurance program from origin of
manufacturing raw materials through completed finished goods insuring best of
class, safe products are utilized in the preparation of all menu items.
will also design, implement and measure a restaurant operations food safety
program inclusive of all restaurant departments to ensure compliance with
government and company regulated standards for physical restaurant
environment, food preparation, product handling and ware washing methods.
written product specifications for each product utilized within the operating
concept which include critical to quality attributes.
micro, chemistry and physical testing technology and able to incorporate
knowledge into sound specification parameters.
a 3rd party audit program for suppliers and distributors is
active and current.
periodic product evaluations to measure supplier compliance to specifications
and effectively communicates findings.
and resolves reported product problems in distribution and restaurant
operations through effective communication methods.
and manages a product quality complaint system for restaurant operations that
is inclusive of suppliers and distributors, insures an ongoing data base of
complaints and supplier related issues are current. Develops and monitors
supplier corrective action plans to completion.
and manages a standardized withdrawal, recall and advisory program,
coordinating and communicating all essential functions to effectively remove
any food safety or specification compliance products.
technical support to supply chain sourcing throughout the life cycle of a
plant audits to ensure supplier compliance with best manufacturing practices,
HACCP, FDA, USDA, 3rd party audits and SQF certification
industry issues and effectively communicates trends and risk that may affect
the quality of supply of products or commodities.
and manages a supplier compliance program to ensure enterprise MMA agreements
are current prior to any supplier engagement in addition to approved
suppliers certificate of insurances are renewed and current prior to any
technical support to risk management throughout the life cycle of a guest
a proactive comprehensive restaurant operations food safety program.
and remains current to Federal, State and local regulatory food codes and
issues, effectively integrates, communicates program revisions to restaurant
an ongoing training program for Operations Directors and restaurant operation
teams to ensure full compliance with comprehensive concept food safety
operations leadership restaurant compliance audit program and conducts
periodic audits to ensure program compliance.
and manages an all restaurant health department inspection report data base
and identifies critical trends and provides corrective action plans and or
periodic reporting to President and Senior Leadership Team regarding concept
level food quality and food safety risks.
and maintains a comprehensive allergen sensitivity program for restaurant
operations teams to meet or exceed government regulations. Partners with
Learning & Development to ensure compliance training is active and
certifications (where applicable) are achieved.
on-site support for critical events such as food borne illness, contagious
disease outbreaks, critical health inspector identified restaurant violations
or any other food safety sensitive matters.
Facilities team in new restaurant or remolding projects ensuring all
applicable health department and safety regulations are in place during
planning through to completion stage.
food safety chemical and ware washing program and develops measures of
compliance for restaurant operations. Approves and initiatives proactive
tests of new chemicals to meet or exceed food code standards. Partners with Facilities to ensure an effective cross department
functional chemical program is in place.
as a liaison to Learning and Development to ensure compliance of all food
safety standards are identified/integrated into all
learning programs for all restaurant operations team positions. Monitor serve safe and allergen certification compliance
standards of all team managers.
Degree, Bachelorís Degree or above in a related field is required.
years of Restaurant Management experience is highly preferred.
years of experience in quality assurance audit, developing and implementing
food quality policies and procedures or related experience required.
years quality assurance control and or food safety experience highly
knowledge of Microsoft Office Suite Products; intermediate skill level
required in Excel.
verbal and written communication skills. Must possess a solid
understanding of the English language, must possess people training skills,
basic math and reasoning skills.
be able to read documents, perform detailed work and prepare written reports
ability to deal effectively with people, especially outside Regulatory
Agencies, and to enlist needed cooperation in implementing regulatory
on work experience and judgment to plan and accomplish goals; perform a
variety of multi-tasking skills while directing and leading the work of
in an environment in which quality assurance, safety, security, environmental
and health concerns demand constant attention.
sound judgment in day-to-day decisions by applying the companyís vision,
values and culture.
knowledge of food manufacturing, USDA/FDA regulations, FDA code and recall
Driverís License and car insurance is required.
Certification is required (Serve Safe or National Registry of Food Safety
certifications ongoing as required by Federal, State, Local or company
Nine Restaurant & Pub is an Equal Opportunity & E-Verify Employer