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Director of Food Safety, Quality & Regulatory Affairs


Fresno, CA

Job Code:


# of Openings:




Director of Food Safety, Quality & Regulatory Affairs will be responsible for and lead all food safety, quality & regulatory (FSQR) activities across Olam Spice & Vegetable Ingredients globally. Directs development and management of FSQR systems in the business including: continuous improvement of FSQR processes and systems, development & implementation of FSQR policies, BRC audits & certifications, ensuring connectivity and collaboration between business unit functions, directing management of overall external FSQR environment including customer, supplier, regulatory interfaces for the business unit.

Principal Accountabilities:

  • Directs central food safety, quality & regulatory organization across all global locations and manufacturing facilities for the business unit and ensure interpretation and implementation of FSQR policies, regulatory, customer & supplier standards.
  • Responsible to ensure connectivity & collaboration between FSQR functions across all manufacturing facilities and mediate and resolve all FSQA issues in the business.
  • Lead the BU crisis management team in the event of a food safety incident.
  • Monitor FDA/EU/USDA regulatory activities and plant compliance with regulatory standards and act as a liaison for all manufacturing locations, ensuring regulatory compliance within the business unit.
  • Build effective external partnerships with customers. Acts as the customer interface for the BU to review product performance, responds to complaints & questions and provide proactive & preventive corrective actions where required.
  • Build effective internal partnerships with manufacturing operations to ensure customer expectations are met on food safety & quality parameters.
  • Develop, implement & assess processes/systems directs implementation of all FSQR, specifications and management of change systems across BU drives continuous improvement.
  • Provide input to BU leadership related to capital needs to maintain food safety leadership position in the industry.
  • Provide internal & external leadership & visibility on food safety & quality issues. Interface with BU leadership team in areas which are of critical concern to the BU on FSQR affairs.
  • Identify & share best practices in executing of FSQR programs across the globe through standardization of policies, standards & SOPs.
  • Maintain high level engagement with regulatory issues within the industry & provide information both internally & externally as required for the BU.
  • Lead both internal & external compliance issues by demonstrated leadership and process control management skill and ability to develop team members.
  • International experience with customers & specific food regulations in EU & Japan

Mission Critical Competencies

  • Advanced knowledge of Food Laws & Regulations
  • Advanced understanding of customer specifications in a food ingredient business
  • Problem-Solving
  • Process Management
  • Lead a group of associates across geographies
  • Composure while dealing with ambiguity
  • Comfort around higher management through excellence in articulation

Decision Making Authority and Impact:

-As a leader for the FSQR activities for the business unit

- As a leader of managing & improving quality processes globally across the business

- As a leader of people across the business unit to ensure FSQR compliance across the business unit

Qualifications & Experience:

  • Advanced degree in Food Science, Microbiology, Chemical/Biological sciences or related fields.
  • 10-15 years of experience in management of Food Safety, Quality & Regulatory function across a business unit.
  • Advanced knowledge of Food Laws & Regulations – staying up-to-date on the regulatory developments.
  • Advanced HACCP knowledge and implementation – Applies HACCP to identify food safety hazards and provides solutions to mitigate risks through a “preventive” approach.
  • Advanced risk assessment skills through managing audit protocols, root cause analysis, complaint trend analysis and deep insight into manufacturing operations within the business.
  • Advanced knowledge of GFSI audit protocols such as BRC/SQF, documentation, document management and interface with external auditors & customer audit programs.
  • Intermediate project management skills – applies a structured, disciplined approach to planning, administering & completing projects within FSQR issues.
  • Intermediate product information/documentation knowledge working with innovation team.
  • Understanding of statistical process controls & data based risk assessment or problem solving techniques.
  • Demonstrated leadership and team collaboration competencies and ability to implement quality systems through training the team within IQ and manufacturing units as required.
  • Supplier quality assurance – identifies & addresses supplier quality issues to raw materials, packaging materials & ingredients to manufacturing unit in collaboration with purchasing/ supply chain team.
  • Knowledge of SAP applications, traceability systems within in QM module will be an advantage.
  • Excellent communication and interpersonal skills
  • Good understanding of cultural differences in approach to quality systems and the impact to achieving FSQR goals.
  • Self-directed, forward thinking and ability to make recommendations with limited information / data.
  • Strong presentation skills with customers both internal and external
  • Ability to represent BU with trade associations, and a spokesman for the BU with respect to Food Safety & Quality areas.
  • International & Domestic travel up to 25% of the time
  • Multilingual could be an advantage

Olam provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, or sexual orientation.

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