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Quality Assurance Manager – Orlando, FL




Full-Time - Orlando, United States

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The Quality Assurance Manager will provide leadership, direction, and day-to-day support to the organizations managing the processes that are critical to delivering unsurpassed quality to the North American Salads and Healthy Snacking businesses.  This involves providing leadership, overall management, measurement, analysis, feedback, and business related reports on raw, intermediate, and finished product quality.  In addition, this position will be accountable for the overall strategic quality leadership, directly integrating it into the business to drive revenue and growth, including quality system development & execution in support of business objectives.

 The incumbent maintains compliance to appropriate quality, food safety, and regulatory requirements related to manufacturing, shipping, storage, and other associated functional requirements to ensure internal and external standards are met while driving value across the business.  The incumbent works directly with R&D, field personnel, and appropriate business leaders to ensure confidence in product quality and food safety programs.  


  • Quality System Development / Implementation:  Design, develop, and implement quality systems across the supply chain.  This would include, but is not limited to, identification of critical quality parameters, appropriate monitoring and controls of same, working with R&D and the business to develop consumer relevant specifications, and designing and implementing appropriate verification / validation schemes and resulting business reporting capabilities.
  • Process Control: Development, implementation, and maintenance of standardized product specifications, process SOP's and performance targets. Continual research and identification of new technologies and processes to improve quality, as well as the ability to apply SPC concepts to reduce process variation, improve quality, and optimize cost.
  • Quality Reporting: Develop appropriate business related reports to drive quality improvement across the supply chain.  This includes historical quality metrics and data to develop and track product quality and cost of quality failure.  Ensure robust quality inspection processes. Manage systems that integrate product/process quality data to ensure delivery of the highest quality product to customers and consumers.
  • Technical Consulting: Provide technical quality expertise and tools to help optimize resources and quality while minimizing cost.
  • Strategic Consulting: Work closely with Ag Operations, procurement, manufacturing, and logistics to develop appropriate quality processes and procedures across the supply chain.  Assess the impact of any market and/or supply chain process improvement to ensure quality is at the center of all final decisions. Support customer relations by providing support to sales team with information, audits, and customer support.
  • Food Safety: execute against the organizations food safety requirements and continually improve to address changing market, regulatory, and company conditions.
  • Organizational Development: Ensure the right resources are in place to adequately support quality and business needs. Responsible for the management and development of field and manufacturing quality resources supporting the North American business.  This includes effective use of feedback, salary planning, reward and recognition programs, and development of individual development opportunities with integration of competency models.

 Preferred Education / Experience:

  • Bachelor’s degree in Food Science or related field. Masters degree preferred.
  • 4-7 years’ experience in quality assurance or process control with 2 – 4 years as a manager.
  • Agriculture or specific produce experience is preferred.
  • Certification in Quality disciplines (i.e. ASQ CQE, CQA, etc.) preferred.

Desired Skills:

  • Experience in agriculture (growing and/or protecting/auditing), as well as the processing of foods (floor, lab, and quality assurance management).
  • Advanced knowledge of statistics, including fundamental analyses, SPC, DOE, and quality engineering tools.
  • Proven analytical skills resulting in decision making that protects the customer, consumer and the brand.
  • Demonstrated ability to develop people, teams, and oneself through innovative means.
  • Demonstrated ability to both lead a team and work in a matrix organization.
  • Ability to influence at all levels of the organization and across all functions.
  • Ability to prioritize duties in a changing environment and still meet business objectives.
  • Ability to communicate well in both written and verbal form, in both small team and large public venues.
  • Effective presentation, and public speaking skills.
  • Strong computer skills and proficiency in Microsoft Word, Excel, and PowerPoint.
  • Ability to develop and adhere to department budget.

About Chiquita Brands International

Chiquita Brands International, Inc. (NYSE: CQB) is a leading international marketer and distributor of high-quality fresh and value-added food products - from energy-rich bananas and other fruits to nutritious blends of convenient green salads. The company markets its healthy, fresh products under the Chiquita(R) and Fresh Express(R) premium brands and other related trademarks. With annual revenues of more than $3 billion, Chiquita employs more than 21,000 people and has operations in nearly 70 countries worldwide. For more information, please visit

In the United States, Chiquita Brands International, Inc. requires that applicants provide authorization and consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S which may be verified through Chiquita's participation in the E-Verify program.

As an Equal Opportunity and Affirmative Action employer, Chiquita Brands International and its subsidiaries provide an environment that promotes individual recognition and achievement. We recruit, hire, train, compensate and promote associates without regard to race, sex, color, religion, age, national origin, disability or protected veteran status.


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