position exists to support development and improvement of Medifast
products. This position enhances Medifast product
support by training the Contact Center, MWCC and other key employees about Medifast products. This position coordinates organization
and dissemination of critical web-based technical product information to Medifast customers. This position is also responsible for
maintaining raw material documentation.
Assist with the development of
new products and the reformulation of existing products.
Update and disseminate
technical documentation to ensure accurate product information on Medifast websites.
Coordinate and Conduct
call-center, MWCC and other product trainings for the company.
Update and maintain product
documentation for raw materials.
Create and send out new product
acceptability surveys based on product launch cycle. Tabulate and help
summarize completed survey data.
Assist with evaluation of
alternate raw materials based on documentation and laboratory testing.
Bachelorís degree or basic
background in Food Science, Chemistry, Biology or related science.
Previous experience in food, chemistry, and or science laboratory
Ability to train small or large
groups on technical details in a way that is interesting and memorable.
Ability to effectively
communicate complex, scientific product details simply, succinctly and
Ability to represent the
department to the company in tasting presentations and product
Ability to prioritize multiple
projects and meet tight timelines.
Flexibility to work with people
from a variety of departments.
Strong working knowledge of
Microsoft Word, Excel, and PowerPoint. Genesis/Esha
or other Product Development software a plus.