Food Safety Quality Assurance Technologist
Ė Rosemead, CA
Dec 14, 2017
Panda, we all share a common mission: "Deliver exceptional Asian dining
experiences by building an organization where people are inspired to better
their lives." We invest in our people because great people run great
operations that will exceed our guests' expectations. Talk to any of our
associates and you will experience a culture dedicated to its mission and our
five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations,
Panda Restaurant Group includes the original Panda Inn fine dining
restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese
grill concept. The family owned and operated company
is still run by founders Andrew and Peggy Cherng.
Panda offers competitive benefits and rewarding opportunities, from
entry-level positions to management. We have restaurant positions available
nationwide and support center positions in Rosemead, CA. Come join the
nation's largest and fastest growing Asian restaurant company.
Technologist is responsible for supporting food safety and quality assurance
programs for restaurants and supply chain partners. The FSQA Technologist
supports the supply chain audit program and assists with corrective actions
follow up to ensure ingredients meet company standards and
specifications. In addition, this position collects
and addresses guest and operator complaints related to food safety and
quality. This position also supports projects designed to improve
product performance, reduce costs, and simplify processes at the restaurant
- Assists with supply chain audit
scheduling and execution, and conducts corrective actions follow up on
performance deficiencies to ensure vendors meet or exceed Panda
standards for food safety and quality.
- Facilitates the new vendor
on-boarding process to meet Pandaís business and growth needs.
- Supports the Centralized Vendor
Management System to maintain internal and external alignment on Panda
FSQA standards and processes, and facilitates
fast and accurate responses to product recalls and withdrawals.
- Manages vendor performance data
and generates Scorecards to drive continuous improvements and inform
- Support the development and
finalization of product specifications to support ingredient
- Attends restaurant visits to
ensure ingredients meet FSQA standards and specifications. Follows up on
restaurant corrective actions and operator requests as needed.
- Supports testing of new in-store
equipment, ingredients and processes to confirm they meet or exceed
Panda standards and specifications. Assists with projects designed to
improve product performance, reduce costs, and simplify processes at the
- Supports the Product Monitoring
Program to identify and correct food quality and safety issues before
ingredients are shipped to restaurants. Assists in the evaluation of
ingredients and prepares monthly Product Evaluation Reports that include
ingredient performance feedback and corrective actions.
- Collects and addresses operator
and guest complaints related to food quality and safety. Partners
with suppliers and restaurant operators to ensure issues are immediately
- Bachelorís degree required,
preferably in Food Science, Public Health, Biology, Chemistry or related
- Minimum three years of experience
in food safety auditing and training in a restaurant or food processing
- Successful completion of annual
Restaurant Groupís culture is strongly guided by our Mission and Values,
highlighted on the Panda websites. We recommend all interested
candidates become familiar with our Mission and Values, as well as the
principles of The Seven Habits of Highly Effective People, by Stephen Covey.
Restaurant Group, Inc. is an Equal Opportunity Employer.