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Quality & Food Safety Specialist - Franklin, TN,
Mars, Incorporated 




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Location: Franklin, TN, US

Date: Jan 31, 2017

Requisition Number: 100566

Position Title: Quality & Food Safety External Manufacturing Specialist

Reports To: Q&FS Distribution Manager

Location:  Remote based, flexible location

*Position does not offer relocation, expectation of 60%+ travel required* 

Purpose of Role

This position is the site Quality & Food Safety resource for External Manufacturing to assure the on-going production of high quality and safe food products that comply with product design and meet or exceed customer and consumer expectations. 


This position is responsible for overseeing/ auditing all Co-manufacturers and Co-packers to determine if they are capable of producing product to Mars EMQM Standards.  Using the results of these audits, this role will drive implement QFS programs and drive continuous improvement of the Quality & Food Safety systems at the External Manufacturers.


Principal Accountabilities

  • Audits all potential External Manufacturers with results being used by the President of Mars Petcare US and/or the Office of President in the External Manufacturing approval process.
  • Audits all current External Manufacturers at least once per year per EMQM requirement. 
  • In partnership with External Manufacturers implement quality systems to ensure compliance to EMQM standard.
  • Provides support and direction to external manufacturing locations to drive continuous improvement of all quality systems.
  • Assures that all products and packs produced at the External Manufacturers are safe for consumption and conform to the intended product design. Results recording, data review, data collection, trending of data.  This includes being responsible for change management and process improvement as the R&D Quality Champion.
  • In partnership with the Product, Processing and Packaging Development teams, supports the implementation of all new products, line extensions and continuous quality improvement projects including the effective execution of line trials and execution of process capability evaluations.
  • Assures the effectiveness of the corrective and preventative action process within the framework of the Quality Management Program, External Manufacturing Quality Management
  • Represent the "owners" of the Mars business at the site with respect to the quality and safety of products and the food processing environment.  This responsibility includes participation in the management of crises involving products, and the on-going interpretation and reporting of information from our customers and consumers.
  • Ensure adherence to the Mars Global Quality and Food Safety Standards including but not limited to HACCP, PRIMP, QMP, MQM and EMQM


Mission Critical Competencies

  • Quality
  • Managing and Measuring Work
  • Building Effective Teams
  • Conflict Management
  • Standing Alone

 Key Functional Skills/Knowledge

  • HACCP and food safety management
  • FSSC 22200 Food safety schemes
  • Regulatory and food law including AAFCO Guidelines
  • Auditing
  • Statistics
  • Problem solving
  • Food microbiology, analytical chemistry, and sensory methods
  • Activity Management Process
  • Word, Excel, and PowerPoint
  • Pest Control Management

Minimum Qualifications:

  • A minimum of 3 years of experience in a technical area such as R&D product development, laboratory management quality systems, or food process engineering.
  • A BS degree in Chemistry, Food Science, Engineering, related technical field or equivalent experience.
  • An advanced understanding of quality systems with an emphasis on Auditing of suppliers/vendors and food safety programs.

 Preferred Qualifications:

  • Advanced degree in Chemistry, Food Science, Engineering
  • 5 years of experience in a technical area such as R&D product development, laboratory management quality systems, or food process engineering.
  • Lead Auditor Certification through a recognized Professional Organization

Every associate at Mars has responsibility for the achievement of quality and food safety.


As a privately-held, family-owned company, Mars Petcare US offers benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, a retirement plan, a very competitive vacation plan and unrivalled career advancement opportunities, to name just a few of our unique and generous benefits.
If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are called "associates" and treated as such, then we want to hear from you.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Visit to learn more about our company and for information about all of our current openings. Please, no agencies.


Mars Inc. is a tobacco free workplace.

Nearest Major Market: Nashville 

Job Segment: Engineer, Process Engineer, Change Management, R&D Engineer, Business Process, Engineering, Management


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