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Production Food Safety/QA Manager – Minneapolis, MN
Caribou Coffee




Production Food ...

United States, MN, Minneapolis

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Job Description
Position Mission: Audit the manufacturing processes to assure product quality standards and standards for food safety are being met across Caribou Coffee’s distribution network. Sustain/upgrade company food safety programs designed to maintain the safety and quality of the coffee we produce.

Responsibilities Include:

  • Develops, implements and maintains all Food Safety and QA written programs in accordance to AIB, FDA/FSMA, Department of Agriculture, Organic and Kosher requirements.
  • Performs role of practitioner for all Food Safety audits including support documentation requests for Caribou Coffee Company (CCCI)’s Organic, Kosher, AIB and COA requirements.
  • Responsible for oversight, and to ensure, all QA/Food Safety and regulatory programs are followed by team members, visitors and contractors.
  • Acts as key QA/Food Safety liaison with Roastery in event of a recall/withdrawal.
  • Investigates and provides written CAPAs for Coffee Complaints.
  • Maintains and creates Food Safety training program requirements for production and warehouse personnel via Alchemy system.
  • Provides training for production personnel on how to write infractions, daily log maintenance in compliance with regulatory and third party audit criteria.
  • Establishes a sound microbiological environmental swab plan and program for the Roastery.
  • Schedules and obtains appropriate records for maintaining compliance on OTA testing.
  • Monitors compliance with HARPC program; review and sign off daily production documents as a PCQI.
  • Creates annual verification and validation steps of HARPC plan.
  • Acts as liaison to City of Brooklyn Center to obtain water potability records.
  • Works with production team members on any product deviations on WIP or in-line process to assure proper trace backs and food safety is maintained.
  • Manages “HOLD” process.
  • Conducts pre-operational inspections, monitors operations cleaning procedures and updates the SSOP program based on the Environmental Monitoring Program and changes made in production.
  • Assists Engineering in establishing and maintaining an accurate application and updated chemical program.
  • Executes quality and food safety objectives as directed by Food Safety/QA Sr. Director.
  • Develops a Green Coffee Warehouse Requirements program jointly with CCCI/ENRG Supplier Auditor team.
  • Aids in developing and maintaining appropriate document for Food Safety certification of Caribou’s Coffee partner network of Roasters and processing partners.
  • Assists with projects as needed.

Required Knowledge, Skills & Abilities:

  • Knowledge and experience writing, implementing and maintaining Food Safety prerequisite programs at a food facility; cGMP’s, HACCP/HARPC, Recall Program, Environmental Monitoring programs, and similar.
  • Experience maintaining a working relationship with regulatory agencies; FDA, State Department of Agriculture, and similar.
  • PCQI Certified through FDA course.
  • Knowledge of good microbiological laboratory practices and skills.
  • Working knowledge of FSMA Regulations, GFSI or AIB standards. Internal or lead auditor for GFSI a plus.
  • Ability to uphold regulatory, company and AIB standards.
  • Excellent oral and written communication skills.
  • Problem-solving skills and good organizational skills are necessary.
  • Must be able to work independently and as part of a team.

Required Education/Training/Experience:

  • BS degree in Food Science, Microbiology (food emphasis) or related science.
  • 5+ years experience in Quality Control/Food Safety experience in food manufacturing.
  • 3+ years progressive management/supervisor experience in food manufacturing preferred.

Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

Job number: 1516814
Category: Corporate
Location: MN, Minneapolis, 3900 Lakebreeze Ave N


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