Quality and Food Safety Manager - Tomah,
Date: Mar 3, 2018
mutually rewarding experience.
Work. Realize your
ambitions. And realize there’s more to being in business than just making a
profit. That’s the Mars philosophy. And the opportunity we offer every one of
our Associates. An opportunity to take what you do and make
it mean more for you, for those around you and for the planet.
What you get here is challenging, interesting work. You get the tools you
need to do a great job and you get to have the best possible people on your
side to help you do it. And at the same time as getting to find ways to do
business better today than we did it yesterday and driving a great career,
you also get to build a more enlightened business and drive sustainability.
Because it’s never just
about a single person, a single project or a single brand. It’s about how you
can grab everything that’s within your reach here and use it to pursue
mutual, long-term gain. It’s about having ideas. And ideals. Being prepared
to risk failure because the promise of success means we’ll all be a little
better off. It’s that mix of integrity and ambition that makes Mars such a
special place to work. And why working here is always about more than just a
Mars has net sales of more
than $33 billion, operates six business segments including Petcare, Chocolate, Wrigley, Food, Drinks, Symbioscience, and more than 75,000 Associates worldwide
that are putting its Principles into action to make a difference for people
and the planet through its performance.
Mars brands include: Petcare – PEDIGREE®, ROYAL CANIN®, WHISKAS®, BANFIELD®
Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®; Chocolate – M&M’S®,
SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and TWIX®; Wrigley –
DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES® and STARBURST®
candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE BEN’S®, DOLMIO®, EBLY®,
MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks – ALTERRA COFFEE ROASTERS™,
THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience
– COCOAVIA® and WISDOM PANEL®.
Position Title: Site Quality &
Food Safety Manager
Regional Quality & Food Safety Manager
Purpose of Role
This position leads the
site Quality Assurance resources to assure the on-going production of high
quality and safe food products that comply with product design and meet or
exceed customer and consumer expectations.
As a member of the site
staff, the position is responsible to implement all quality systems, assure
effective change management and drive continuous process improvement.
As the primary R&D
representative at the site, the position has shared accountability to support
research projects in raw materials, product development and process
- Manages all quality assurance
and laboratory (technical services) functions for the site.
- As a member of the site staff,
participates in and influences the development and implementation of
- Provides direction and
influence for the development, implementation and continuous improvement
of all quality systems.
- Assures that all products and
packs produced at the site are safe for consumption and conform to the
intended product design. This includes being responsible for
actively supporting change management and process improvement as the
R&D Quality Champion.
- Supports the quality and
product safety components of all R&D driven projects at the site
through quality planning, and by project oversight for compliance to
GMP’s and other company policies and standards.
- In partnership with the
Implementation Deployment team, supports the site implementation of all
new products, line extensions and continuous quality improvement
projects including the effective execution of line trials and execution
of process capability evaluations.
- Manages the internal quality
audit function for site and assures the effectiveness of the corrective
and preventative action process within the framework of the plant’s
Quality Management System.
- Represent the “owners” of the
Mars business at the site with respect to the quality and safety of
products and the food processing environment. This responsibility
includes participation in the management of crises involving products,
and the timely communication of the investigation results through
R&D and Supply. Also responsible for the on-going
interpretation and reporting of information from our customers and
consumers, and the identification and analysis of trends, which may
trigger an investigation.
- Manage QFS Technologists in the
site to assure skills development and build clear succession planning,
manage daily attendance, and associate development plans. Provide
timely feedback on performance and provide training opportunities which
align with development plans.
- Ensure adherence to the Mars
Global Quality and Food Safety Standards.
- Creates Collaborative
- Conflict Management
- Customer Focus
- Develop Talent
- Developing Direct Reports
- Hiring & Staffing
- Delivering Consistent Results
- Technical/Functional Skills
- Action Oriented
- HACCP and food safety
- FSSC22000 scheme and quality
- Project & Change Management
- Word, Excel, and PowerPoint
- Integrated Sanitation and Pest
- GMP and Personnel Hygiene
- A minimum of 2 years of
experience in a technical area such as R&D, product development,
laboratory management, quality management systems, or food process
- Basic understanding of
regulatory and food law, including AAFCO Guidelines
- A BS degree in Chemistry, Food
Science, Engineering or related technical field is required; an advanced
degree is desirable.
Authority and Impact
- Recommendation for food safety
decisions that can have catastrophic impact to consumer protection and
- Support field retrieval of
product that could result in significant financial business impact.
- Product conformance to
specifications and requirements.
- Notification of product quality
and safety issues; identifying business risks and expedient
communication of issues
- Approval of change management
- Staffing requirements and
changes in alignment of resources.
- Management of site quality
- Execution of internal audit and
- Technical training requirements
for direct report and their individual development plan.
- Local equipment purchases,
including laboratory instrumentation.
- Recommendation for line
operation shut down due to product quality or safety issues in the
process or site environment
- Product dispositions for held
- As a staff member, participate
in the development and implementation of site strategies
- Local quality systems projects
for site improvement
- Laboratory analytical support
required to troubleshoot and resolve site issues
Mars is an equal
opportunity employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other characteristic
protected by law. If you need assistance or an accommodation during the
application process because of a disability, it is available upon request. The
company is pleased to provide such assistance, and no applicant will be
penalized as a result of such a request.
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