Food Safety and Quality Manager –
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Germantown, MD, US, 20874
Requisition Number: 98062
A mutually rewarding experience.
Realize your ambitions. And realize there’s more to being in business than
just making a profit. That’s the Mars philosophy. And the opportunity we
offer every one of our Associates. An opportunity to take
what you do and make it mean more for you, for those around you and
for the planet. What you get here is challenging, interesting work. You
get the tools you need to do a great job and you get to have the best possible
people on your side to help you do it. And at the same time as getting to
find ways to do business better today than we did it yesterday and driving a
great career, you also get to build a more enlightened business and drive
it’s never just about a single person, a single project or a single brand.
It’s about how you can grab everything that’s within your reach here and use
it to pursue mutual, long-term gain. It’s about having ideas. And ideals.
Being prepared to risk failure because the promise of success means we’ll all
be a little better off. It’s that mix of integrity and ambition that makes
Mars such a special place to work. And why working here is always about more
than just a job.
has net sales of more than $33 billion, operates six business segments
including Petcare, Chocolate, Wrigley, Food,
Drinks, Symbioscience, and more than 75,000
Associates worldwide that are putting its Principles into action to make a
difference for people and the planet through its performance.
brands include: Petcare – PEDIGREE®, ROYAL CANIN®,
WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and NUTRO®;
Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY® and
TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums, SKITTLES®
and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food – UNCLE
BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®; Drinks –
ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and FLAVIA®; Symbioscience – COCOAVIA® and WISDOM PANEL®.
Purpose of Role
position is responsible for the management of quality systems across all
functions the implementation of food safety and quality management programs.
These programs are to be established, maintained, and audited in accordance
with Mars, Incorporated quality standards ensuring compliance. Additionally,
this role is responsible for ensuring that the operations of the Germantown,
Maryland facility is maintained in accordance with relevant requirements of
the 21 CFR part(s) 110, 111, and 11.
with Commercial, R&D, and Quality Control Lab.
all inbound supply risks, including material security, corporate
compliance/code of ethics, and food safety
effectively with multiple customers in Commercial, R&D, and Supply.
direction and influence for the development and implementation of all
Company and federal mandated quality and food safety systems.
the quality and product safety components of R&D-driven projects
through quality planning, specifications development, and project
oversight for compliance to good manufacturing practices (GMPs) and
other company/regulation policies and guidelines.
the quality audit function for Mars Symbioscience
(MSS) and assures effectiveness of the corrective and preventative
action process within the framework of MSS’s Quality Management System,
such as Mars Quality Management Process (QMP) and FDA 21CFR111.
the “owners” of the Mars business at the site location with respect to
the quality and safety of products and the food processing environment;
this responsibility includes participation in managing crises involving
products, and on-going interpretation and follow-up of quality-relevant
information from customers and consumers.
implementation of quality and food safety (Q&FS) processes and
verification of suitability and effectiveness.
quality systems and food safety functions for all MSS operations.
the development and implementation of all quality systems and programs,
and verifies their effectiveness through audits.
input and governance to the quality systems and programs for the supply
Q&FS-related Associate skill development/certification and resource
adherence to the Mars Global Q&FS standards, including but not
limited to Product Related Incident Management Process (PRIMP),
Hazardous Analysis Critical Control Point (HACCP), QMP, Mars Quality
Management (MQM), and Premia standards.
high-impact product retrievals due to product non-conformance.
regularly with Mars Global Q&FS Associates to ensure consistency in
auditing and standards.
troubleshooting Q&FS improvement initiatives.
PRIMP for MSS.
compliance to 21CFR111 with release of raw materials supplied by MSS.
compliance to 21CFR111 with release of MSS finished products.
22000 food safety management
9001 and quality management systems
and food laws (FDA 21 CFR parts 110, 111 & 11)
systems standards, including GMPs, MQM, QMP, EMQM
in statistical quality control systems
Decision Making Authority and Impact
safety decisions that can have catastrophic impact to consumer
protection and brand image
of field retrieval of product that could result in $500,000 to
$1,000,000 business impact
conformance to specifications and requirements; placing items on
of product quality and safety issues; business risk identification and
expedient communication of issues
of vendors, co-packers, co-manufacturers, and warehousing as extensions
of the site
and systems audits at the site and the scope of the audits
requirements and changes in alignment of resources
training requirements for the team and their individual development
of an approximate $500,000 budget (labor and expense)
allocation within the team budget
equipment purchases, including laboratory instrumentation
operation shut down due to product quality or safety issues in the
process or site environment
dispositions for held items
quality systems projects for site improvement
support required to troubleshoot and resolve site issues
and Measuring Work
and Professional Qualifications
5 years’ experience in a technical area, such as R&D product
development, laboratory management, quality systems, or food process
2 years’ experience being involved in people management.
understanding of quality systems and food safety programs.
of Science degree in Chemistry, Food Science, Engineering, or related
technical field required; advanced degree preferred
People Management Responsibilities
– 2 non-management Associates
is an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law. If you need assistance or an accommodation
during the application process because of a disability, it is available upon
request. The company is pleased to provide such assistance, and no applicant
will be penalized as a result of such a request.
Nearest Major Market: Washington DC
Job Segment: Engineer, Manager,
Instrumentation, R&D Engineer, Process Engineer, Engineering, Management