MA - Northampton
JOB POSTING END DATE
Dec 19, 2016
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DESCRIPTION & REQUIREMENTS:
Coca-Cola seeks a QA Technician
for maintaining laboratory equipment used to determine the integrity of
ingredients, raw materials, batching, blending, processes, sampling,
testing and inspection of finished product that adheres to the Company’s
standards and specifications.
Function Specific Activities
The following is a list
of top Function-Specific activities performed in the job.
•Perform laboratory tests (e.g., microbiological, calibration, chemical,
sensory) in order to determine that raw materials, packaging and manufactured
products meet the Company’s quality standards and specifications.
•Prepare samples and sampling plan for ingredients, intermediate or
finished products, or other materials in order to perform analyses (e.g.,
chemical, physical, sensory, microbiological).
•Process incoming or outgoing equipment (e.g., verify external calibration
paperwork is correct, ship instruments for external calibrations).
•Perform chemical analyses using instrumental methods in order to determine
the composition of samples.
•Evaluate ingredients, products or packaging materials via visual
inspection or by measuring weight, density, stress, dimensions, torque,
strength, etc. in order to determine physical properties of samples and
compliance with standards.
•Prepare standards or standard curves to perform quantitative analyses.
•Interpret data from routine and non-routine analyses in order to validate
that laboratory equipment meets specifications.
•Provide the framework and tools for ensuring the quality and integrity of
•Perform statistical process control on required plant equipment and
processes in order to monitor quality of finished products, packages and
•Prepare and maintain (e.g., calibrate, ensure proper performance, verify
condition) all equipment used in the Quality process prior to use in order
to ensure correct performance. Audit equipment records to ensure external
and internal verification and calibrations are properly maintained.
•Report process data to supervisor to assure quality of material released
•Perform data transactions for instrumentation by using facility
information systems to ensure traceability.
•Support new products and/or business innovations by performing product
trial runs and protocol studies as needed.
•Perform line checks to ensure product and packaging meet specifications.
•Operate all lab testing instruments and create, maintain and refine
•Document all operational parameters.
•Comply with Good Manufacturing Practices, Safety Policies and Procedures.
•Training of new associates.
•Ability to cross train in different responsibilities of the QA department.
•Control chemical inventory through FIFO
•Clean and sanitize equipment, or any other areas as needed.
•Any other duties as assigned to ensure the effectiveness, efficiency, and
quality of products, processes and work environment.
The following is a list
of the top Technical skills needed for the job.
•Quality Assurance – Knowledge and application of quality cost analysis,
inspection, corrective action planning, customer and consumer satisfaction
tracking and internal monitoring to detect and correct non-conforming
information, materials or processes. Knowledge of the principles systems
and costs associated with product quality. Knowledge of the methods and
techniques used during quality monitoring and auditing. Ability to use
software and statistical techniques to aid in quality control.
•Clean In Place – Knowledge of the Company’s Clean-in-Place (CIP) policies
and procedures and the ability to perform the associated tasks (e.g.,
physically entering tanks, heavy lifting, handling large hoses and hot
•Food Safety Regulations – Knowledge of the company, local, national and
international food safety regulatory requirements that apply to company
locations or processes and the actions required to keep the Company in
compliance with these regulations.
•Food/Flavor Chemistry – Basic knowledge of the organic chemistry of
ingredients and flavor compounds that are used in Company products.
•Good Manufacturing Practices – Knowledge of the basic elements of Good
Manufacturing Practices (GMP) in a manufacturing environment and the
ability to apply them.
•Lab Safety – Knowledge of government lab safety regulations, including
hazardous materials, OSHA and chemical hygiene policies. Includes knowledge
of procedures for safe handling of chemicals and glassware, use of personal
protective equipment and adhering to Company safety rules. Knowledge and
application of Good Laboratory Practices (e.g., housekeeping, handling
chemicals and glassware, preparing standards and reagents proper measuring
•Laboratory Testing – Knowledge of ingredients, packaging and equipment
laboratory test procedures, measurement devices, preparing analytical
standards, reporting methods and Company performance criteria. Ability to
analyze test results in order to assist in making accurate product
•Laboratory/Analytical Instrumentation – Knowledge of instrument theory,
mechanical construction and operation, maintenance requirements. Includes
the ability to operate, modify and repair laboratory instruments.
•Calibration - Ability to measure instrument variation and apply
corrections in order to ensure accuracy and precision of an instrument,
equipment or measurement tool.
•Sensory Analysis – Knowledge and application of sensory analysis
techniques (e.g., taste, odor, appearance) and their use in understanding
important flavor characteristics in Company products. Includes the ability
to apply the techniques to evaluate beverage quality.
•Documentation Management – Knowledge of the principles of documentation
management to define and manage changes to the intellectual property,
project agreements, supplier agreements, The Coca-Cola system engineering
documentation, capital asses, equipment authorization and/or packaging.
•Sampling – Knowledge and application of statistical process control
techniques for developing and maintaining sampling programs.
•Statistical Process Control – Knowledge and application of statistical
tools and techniques (e.g., X-bar, histograms, CPK calculations and range
charting) used to understand, monitor and control work processes.
•Technical Specifications – Knowledge of and ability to apply standards and
specifications for ingredients, packaging, beverage production, and
•Transportation Regulations – Knowledge of the Company, local, national and
international transportation and hazardous materials regulatory
requirements that apply to Company locations or processes and the actions
required to keep the company in compliance with these regulations.
•Troubleshooting – Ability to identify and resolve process, system and/or
mechanical failures (e.g., manufacturing equipment, software tools,
network, order flags, parts return).
•Water Filtration/Treatment – Knowledge of the basic chemistry of water and
filtration or other means of removing contaminants of impurities. Includes
knowledge of water standards (e.g., NSF, EPA) and their functionality.
Ability to select and integrate water filtration equipment to achieve a
cost-effective solution to removing water impurities that affect beverage
taste or quality.
•Audit Objectivity – Ability to remain independent and objective when
performing audits. This includes adhering to the facts and standards and
not being unduly influenced by operating management.
Job Location and Work Conditions
•Work is performed in all areas of a production facility. Work is of
non-repetitive nature and requires exposures to temperature extremes,
moderate noise levels, moving equipment, wetness, chemicals, ingredients,
fumes, dust, and vibrations.
•Education – Bachelor’s degree related to the science fields.
•Related Work Experience – at least 3 years related experience, preferred
•Ability to understand, record, and communicate system problems and
•Demonstrate good attendance.
•Ability to read, write, speak, and comprehend English.
•Ability to work extended hours, weekends and holidays.
•Move and lift material weighing 50 pounds to distances of 10 feet or more,
floor to waist.
•Ability to push and pull force of 80lbs.
•Ability to squat and bend over at the waist.
•Ability to stand and walk for extended periods of time in temperature
extremes on a daily basis up to 12 hours.
Generate new or unique solutions and embrace new ideas that help sustain
COLLABORATE WITH SYSTEM,
CUSTOMERS, AND OTHER STAKEHOLDERS: Develop and leverage relationships
with stakeholders to appropriately stretch and impact the System (Company
ACT LIKE AN OWNER:
Deliver results, creating value for our brands, our System, our customers
and key stakeholders.
INSPIRE OTHERS: Inspire
people to deliver our mission and 2020 Vision, demonstrate passion for the
business and give people a reason to believe anything is possible.
DEVELOP SELF AND
OTHERS: Develop self and support others’ development to achieve full
WILL NOT BE PROVIDED FOR THIS OPPORTUNITY
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Honesty and integrity have always been cornerstone values of The Coca-Cola
Company. Our passion for people of integrity mirrors our spirited drive for
total quality in our brands. These and other elements allow the company to
sustain strategic practices and drive business performance. The Personnel
Integrity Assurance Program is another step toward making The Coca-Cola
Company the premier workplace. This process includes a pre-employment
background investigation that applies to all applicants
employees and contractors of the company. The scope of this inquiry may
cover such elements as education employment history a criminal history
check reference checks and a pre-employment drug screen. Designated
countries or sensitive positions within the company may have more stringent
At The Coca-Cola Company you can cultivate your career in a challenging and
dynamic environment. We are the largest manufacturer and distributor of
nonalcoholic drinks in the world-selling more than 1 billion drinks a day.
Unlock your full potential with a future-focused company that is known and
respected throughout the world.
We are an Equal
Opportunity Employer and do not discriminate against any employee or
applicant for employment because of race, color, sex, age, national
origin, religion, sexual orientation, gender identity and/or expression,
status as a veteran, and basis of disability or any other federal, state
or local protected class.