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Food Quality and Safety Coordinator  #1147 - Medford, OR
Harry & David



Medford, OR


Harry & David

Posting City State

Medford, OR

Regular/ Temporary



About Us

Harry & David is a leading gourmet gift company and a top 100 Internet Retailer. With a 75-year reputation for genuine farm-to-table freshness and unsurpassed quality, Harry & David is legendary for products such as the Fruit-of-the-Month Club® gifts, Royal Riviera® Pears, Oregold® Peaches, and Moose Munch® gourmet caramel popcorn made exclusively in our own confectionery.

Harry & David offers a wide variety of gift baskets, fresh fruit gifts, gourmet treats, chocolate gifts and business gifts for every occasion. Gifts from Harry & David and Wolferman's, are designed for festive occasions, entertaining and self-enjoyment throughout the year. Through its stores, catalogs, websites and select retail partners, Harry & David offers an affordable "best-of-class" experience as part of everyday life.

Why Harry & David? We are the nation's foremost purveyor of gourmet fruit and food gifts through our premier direct marketing and e-commerce techniques. We offer a great corporate culture, competitive salary, and benefits package including medical, dental, and vision. If you love our gourmet food as much as we do, you will also enjoy our generous employee discount on all of our delectable Harry & David products.

Harry & David is part of the Family of Brands (



The Quality and Safety Coordinator is responsible for leading continuous improvement and implementation of Harry and David integrated Quality Management System. In doing so, the role will be actively engaged in supporting the organization in ensuring compliance to various quality frameworks including SQF and FDA regulatory requirements.


The position will take a lead role in ensuring system implementation and compliance through robust monitoring, training, auditing and reporting processes that allow for ongoing continuous improvement. This is a temp position that will likely covert to full-time in July.



Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.


Quality System Software a.k.a. GorillaDocs

  • Take a lead role to facilitate the implementation of GorillaDocs
  • Ensure data integrity of Software system through the establishment of appropriate monitoring processes, procedures and auditing of programs.
  • Provide recommendations regarding key performance indicators and enter data into GorillaDocs system and generate relevant reports.


Quality Programs

  • Work closely with the governing committees in the monitoring, review and issuing
  • of policies and organizational procedures.
  • Provide training for staff at all levels regarding the Quality System requirements and GorillaDocs software System for new users.

Document Management System

  • Monitor and administer the document Management System.
  • Monitor the document register and inform document owners of review timeframes.
  • Review documentation to ensure quality frameworks, forms, references and links

are established.

  • Support administrative resources across the organization to ensure consistency,

linking process and documents, removal of duplication and provide advice on efficiency related matters.

  • Maintain relevant external links and resources into the document

management system

  • Facilitate the Harry and David management team in establishing or editing necessary documents that reflect operational processes.
  • Deliver training for Quality Systems requirements.

Corrective Action Program

  • Facilitate the Corrective and Preventive Actions are documented, completed by cross functional team and completed timely.
  • Provide support to ensure data issued by stake holders is accurate and complete.
  • Provide status reports monthly to Manager

Internal Audit Program

  • Conduct, complete, and provide actionable audit reports of Quality System modules to Manager
  • Generate reports and distribute as necessary
  • Analyze data and provide recommendations for continuous improvement.

Additional Duties:

  • Provision of Monthly, Quarterly, Annual and Ad Hoc reports from GorillaDocs and other Harry and David systems
  • Maintain a schedule that identifies necessary reports, templates and timeframes.
  • Ensure reports are provided in a format that meets the needs of Managers and Committees
  • Assist with general administration functions including records management, filing and data entry.
  • Utilize various Microsoft packages including Word, Excel and Visio to prepare reports.
  • Promote and develop a culture within the team that reflects the values and care principles of Harry and David.
  • Other duties as assigned.


Apply Now






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