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Quality Assurance Coordinator
SweetWorks Confections, A Chocolat Frey Company - Buffalo, NY




SweetWorks Confections, A Chocolat Frey Company, is seeking an enthusiastic individual to join our Quality Assurance team! This opportunity as a Quality Assurance Coordinator will be responsible for the execution of our facility’s quality management system.

The successful candidate will demonstrate proficiency in the following tasks:

  • Implement quality assurance and food safety standards
  • Facilitate all quality and food safety programs
  • Write, review, update, and maintain Kosher documentation and supplier verification program
  • Develop Corrective Actions and Preventative Actions (CAPAs) resulting from audits
  • Train employees on various required procedures/work instructions/forms (i.e. Critical Control Point Monitoring)
  • Monitor unusual occurrences, develop follow-up procedures, and report findings to management
  • Work with the Customer Service Department to resolve customer complaints and conduct investigations to eliminate root causes
  • Assist in the development and implementation of a quality assurance and food safety program that ensures conformity of purchased material and final products to quality and food safety standards

Knowledge and Skill Requirements:

  • 2 to 4 year degree in Food Science, Biology, Chemistry, or similar field is preferred. Relevant industry experience in the Quality Assurance/Quality Control sector is required.
  • 3 to 5 years of experience in a food manufacturing environment is required.
  • Must have knowledge of application of GMPs, HACCP and SOPs relative to food safety.
  • Must have knowledge of application of Kosher food manufacturing guidelines.
  • Excellent communication skills to include proven ability to record data legibly and accurately produce concise technical reports, findings and documents are required.
  • Must be able to collect data, analyze the data, and utilize it to reduce costs, improve processes, or increase quality.
  • Must have ability to lead and organize projects conducive to accomplishing department and company goals and objectives
  • PC experience required with excellent knowledge of Microsoft Access, Word, Excel and internet use.

Chocolat Frey and SweetWorks believe that everyone deserves a taste of Switzerland's #1 chocolate and North America's best confectionery products. Come join our team and be part of our exciting journey!

Job Type: Full-time

Required experience:

  • Food Manufacturing: 3 years


Apply Now






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