Quality Assurance Technologist
This position reports to the Director, Quality
Assurance. Applies scientific principles in product development, continuing
product quality assurance and food safety programs as it relates to Smart
& Final Private Label Products. Ensures that vendors comply with
applicable US Food and Drug Administration, US Department of Agriculture,
State and Local regulations and Smart & Final requirements.
Investigates and responds to product quality complaints or inquiries from
stores and customers
Specific duties include, but are not limited to:
- Performs and completes product
evaluations and testing of competitive private label products and
provides recommendations. Coordinates outside lab testing as necessary
and resolves differences observed in comparative evaluations by
interfacing with manufacturer/broker.
- Samples and tests inbound
private label products to ensure compliance of products to established
Smart & Final Quality Assurance Specifications. Issues Product
Rejection Notice if product is non-compliant and coordinates
corrective action with Corporate Procurement Product Manager, Store
Operations, and responsible Category Manager.
- Conducts research and
recommends new products for Private Label. Conducts product
evaluations including physical, chemical and sensory tests as needed
and assists in the establishment of final product specifications.
- Conducts plant audits assessing
facility compliance to current FDA Good Manufacturing Practices and/or
USDA mandatory programs and determines plant acceptability as
potential private label supplier.
- Issues company-wide Product
Recall Notices to all stores for both private label and branded
products via the RECALLS 123 program. Collates information from
Recalls 123 or the stores when required to track store compliance and
product traceability by regulatory agencies. Issues Warehouse Hold
when it has been determined that affected product is in the warehouse.
Responds to all recall effectiveness checks submitted by regulatory
agencies in a timely manner.
- Investigates customer and store
product quality complaints and seeks resolution, as necessary. Decides
on necessary action such as issuing a Product Removal, if warranted,
so as to limit sale of defective product.
- Advises and provides technical expertise
to Smart & Final Buying, Store Operations, Marketing, Legal/Loss
Prevention, Warehousing, and Customer Relations as it relates to
Private Label product quality and food safety issues.
- Develop updates and maintains
product specifications using the Smart Track PLM tool for all Private
- May conduct store audits
reviewing adherence to state retail food safety and sanitation
- Assists in review and approval
of private label packaging for compliance to appropriate federal and
state regulations including FDAís New Nutrition Facts Labeling.
- Trains and mentors QA interns
in lab techniques and procedures.
- Bachelorís degree in Food
Science, Biology, Chemistry or related science degree; and/or minimum
3 years of experience with food manufacturer in quality control
environment; or equivalent combination of education and experience is
- Familiarity with current FDA,
USDA, EPA and Health Department regulations. HACCP Certified, Food
Safety Handler Certified and/or IFT Professional membership are highly
- Personal computer skills
including the MS Office programs; Excel, Power Point and Word and the
ability to apply these skills to essential duties and responsibilities
- Must be able to develop, manipulate,
format and share spreadsheets for purposes of analysis.
- Knowledge of Access or a
similar relational database is desirable.
- Must be able to operate and
maintain quality assurance lab equipment, oven and stove.
As part of our team, you'll enjoy:
- Competitive salary
- Excellent health benefits
- Company-sponsored life
- Flexible saving plans - medical
and dependent care
- Generous vacation schedule
- Educational reimbursement
Position is based in City of Commerce, CA.
Please submit resume and cover letter using the
"Apply Now" feature
or Fax: (888) 881-1365
Job Type: Full-time
- Quality Assurance: 3 years