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Director of Technical Services (R&D and QA)
Schlotterbeck & Foss - Westbrook, ME 04092




The Director of Technical Services (R&D and QA) is responsible for managing research, development and quality systems with direct responsibility for some projects. This position initiates, plans, directs, executes, and reports on activities related to the development of new processes, improvements or cost savings. The position also manages quality systems including quality control, regulatory, raw material and product quality. This is an exciting opportunity to work for a smaller, innovative, family-owned organization that is growing quickly!

Essential Functions:

  • Direct technical efforts supporting business growth, including formulation development and optimization, new product pipeline management and process improvements.
  • Lead and contribute to innovation, new product development, commercialization, product improvements, cost savings and operational efficiencies.
  • Manage Quality Assurance to ensure products comply with specifications and continuously improve quality. Oversee quality audit, testing, reporting and regulatory requirements.
  • Manage Food Quality and Food Safety Programs, HACCP and FDA regulatory compliance including GMPs and 3rd party audit requirements (GFSI).
  • Identify and implement alternatives for product and processes improvements and cost savings.
  • Mentor team members and grow their capabilities for contributing to the organization while coordinating and managing the efforts of the Technical Services team.
  • Serve as the technical resource for new products, troubleshooting, product resolution, continuous improvement, working closely with Operations, Customer Service and Sales team.
  • Maintain knowledge of new food trends and identify opportunities for the company.
  • Perform work procedures using Good Manufacturing Practices and HACCP to ensure food safety.
  • Responsible for working in a safe and healthy manner, and to take reasonable care of the health and safety of all other staff. Perform daily stretching and/or proper ergonomics of workstation.
  • Managers have a specific responsibility for the health and safety of their direct reports and other team members for which they have management responsibility.
  • The Physical Requirements and Work Conditions as outlined in this job description are essential functions of the job.
  • Perform special projects and other duties as assigned.

Minimum Qualifications:

  • Bachelor of Science in Food Science, Chemistry, Engineering or equivalent Scientific Discipline. Masters of Science, Ph.D. of Science or M.B.A preferred.
  • 10+ years of experience in food product development, laboratory management, quality systems, and/or food process engineering within a food/beverage company
  • Demonstrated ability of new product launches, product or process improvements and strong technical leadership of projects.
  • Excellent interpersonal skills, ability to work in a team environment, strong sensory and organoleptic abilities, and a deep knowledge of food safety, quality, and regulatory environment including FDA, USDA and GFSI is required.
  • Experience functioning in a managerial position and mentoring team members.
  • Proficiency in Microsoft Word, Excel and Outlook.

Physical Requirements / Work Conditions:

  • Normally seated with freedom of movement on a regular basis, operating office machines and handling light materials and supplies.
  • Normal exposure to office environment. Occasional exposure to warehouse and manufacturing environment.
  • Must be able to work flexible hours as needed based on production scheduling needs.
  • Ability to lift up to 50 lbs.
  • Periodic physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting and stooping.
  • May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writings.

This position includes a generous relocation package to the greater Portland, ME area. Competitive pay and benefit package including paid time off, full medical, dental, and vision insurance. 401(k) plan with employer match and discount on S&F products!

Schlotterbeck & Foss is an equal opportunity employer and does not discriminate on the basis of race, gender, religious affiliation, age, sexual orientation, national origin, veteran status, or any other category protected by law.

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • food product development: 10 years


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