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Food Safety & Quality Assurance Analyst - Kansas City, KS 66106

Associated Wholesale Grocers





Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving over 3,800 locations in more than half of the states in the country from ten distribution centers. In addition to its' cooperative wholesale operations, the company also operates subsidiary companies which provide real estate and supermarket development services, retail accounting, digital marketing services, and is a wholesale supply provider of health and beauty care, general merchandise, specialty/international foods and pharmaceutical supply. If you have a passion for retail, the drive to succeed in a fast-paced industry, we can't wait for you to join the team! Make us your Best Choice!


The Food Safety Quality Assurance (FSQA) Specialist is responsible for providing food safety and quality assurance support within the company. This position resides within the FSQA team and works closely with the AWG Brands private label team.

Description of Work

Essential Functions:

  • Manage and maintain the product quality audit and evaluation program for AWG Brands Private Label products including food and nonfood items.
  • Conduct product audits to evaluate product quality versus product specifications.
  • Work closely with category managers, broker community, customer service team, AWG Brands private label team and vendors to report on the quality of new and existing products, enhancements to existing products as well as on competitor products.
  • Manage and maintain the reporting system designed to provide immediate feedback as well as a summary of findings to both front and back ends of the business.
  • Stimulate investigative and corrective actions as a follow-up to observed product deficiencies.
  • Maintain and manage the database of quality audits and consumer feedback.
  • Evaluate product audit data and consumer data, including monthly reports.
  • Coordinate AWG Brands WIC authorization for all active states by contacting state WIC offices and communicating their needs to our vendors.
  • Communicate product recalls and withdrawals by writing and sending notices to the retailer, appropriate AWG employees and vendor community.
  • Maintain quality assurance records and files. Maintain credits to stores, vendor bill-backs and egg stop sales.
  • Provide technical and instructional support to member retailers when needed for the systems designed to maintain the Deli / Bakery product attributes for retailer compliance with FDA Menu Labeling Law
  • Conduct food safety warehouse and manufacturing site audits
  • Assist with completing various projects by performing other duties as assigned.


Knowledge, Experience, Education and Training:

  • Bachelor's degree in Food Science or related field
  • Minimum 3 years' experience in food safety and quality assurance
  • HACCP Certification
  • Experience with building and maintaining spreadsheets and databases in MS Excel and Access.
  • Prior experience with SCM, ADW, Content Manager, PeopleSoft softwares a plus

Success Factors/ Job Competencies:

  • Takes ownership of job and responsibilities
  • Attention to detail, persistent, follow through on actions and verification
  • Strong organizational, interpersonal, communication and leadership skills
  • Able to train others and drive change within the organization
  • Strong problem solving skills-able to analyze situations and develop action plans with necessary follow-through
  • Excellent communication skills
  • High level organization, multi-tasking, great customer service, team oriented, motivator, detail oriented, effective time management

Physical Requirements:

  • Perform bending, squatting, sitting and reaching from floor level to six feet in height.
  • Must be able to lift 25 pounds.

Working Environment:

  • Indoors, with adequate cooling, heating and adequate lighting. Outdoors as needed.
  • Must be able to work nontraditional hours as needed (before and after normal office hours and weekends).
  • Overnight travel


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