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Product Safety and Quality Analyst – Austin, TX
Whole Foods Market




TX, Austin - Global Support




TX, Austin - Global Support


·         Job Description

Collaborate with Quality Assurance Specialists, Product Developers, Exclusive Brands Merchandising Team and Vendors to lead the development of product safety and quality specifications and associated requirements for assigned food categories and products sold by Whole Foods Market under Exclusive Brands.  This includes maintaining and reviewing specifications and test results after launch to ensure consistent product quality and safety.

This role is part of our Merchandising evolution. Join us now in ATX!

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    • Contribute to commercialization activities by providing technical guidance to help ensure products will meet WFM Exclusive Brands quality and regulatory standards.  Responsibilities include:
      • Develop appropriate physical, organoleptic, chemical and microbiological properties for products based on supplier data, existing testing profiles, all applicable regulatory requirements, food safety or product safety risk, and all WFM specific requirements
      • Develop and negotiate chemical, microbiological, and physical test requirements with Vendors for new and existing product
      • Review applicable product claims and determine criteria for claim validation
      • Partner with Product Developers to incorporate characterizing product attributes into the testing profile
      • Review Vendor Quality Reports and Facility Risk Assessments to determine appropriate risk of product and facility and adjust specification or verification plans accordingly
      • Review Vendor Food Safety Plans or product risk assessments  and applicable facility documents to develop product testing profiles
      • Review pre-production documents and test results to ensure adherence to WFM Exclusive Brands and regulatory standards
      • Review First Production test results to ensure adherence to agreed WFM testing profiles
      • Partner with WFM legal team to determine product testing needs to meet state, federal, and international regulatory requirements
      • Develop and negotiate shelf life study validation parameters with Vendors for new and existing products
    • Partner with Supplier Quality Assurance, Team Leads, and Merchandisers as needed to determine product acceptability and CAPA plans for out of specification test results
    • Collaborate with Product Developers, Quality Assurance Analyst, Quality Assurance Specialists, Merchandisers, and Vendors on testing specification management and harmonization of product attributes
    • Collaborate with Team Lead and Product Quality Assurance Analyst on interpretation of data trends, product improvement activities, and test results for product quality evaluations
    • Attend end of shelf life review meetings with Product Developers and Quality Assurance Analyst to ensure product adherence to quality specifications. Assist with vendor follow up as needed.
    • Monitor existing product test results for compliance with ongoing periodic testing per the agreed testing profiles
    • Participate in continuous improvement initiatives to ensure products continue to meet WFM Exclusive Brands Quality Standards and regulatory requirements
    • Coordinate other assigned testing initiatives as required by EB and Global Exec. Coordinators


    • B.S. in Food Science, Microbiology, Chemistry or related field preferred
    • 5 years’ experience within the retail or food manufacturing packaged goods industry
    • Experience working with vendors and specifications a plus
    • Experience working in a food and/or non-food quality control or assurance department a plus
    • Experience with natural and organic foods a plus
    • Experience with Perishables (produce, meat, seafood) a plus
    • Sensory evaluation experience and skills a plus
    • Excellent communication, organizational and problem solving skills.
    • Ability to manage multiple projects and priorities and deliver against rapid development timelines
    • Ability to work on a cross functional team in a highly dynamic environment
    • Proficient Microsoft Office skills (Outlook, Excel, Work); database experience preferred
    • Ability to work independently and within a team. Ability to make decisions or judgments and know when to seek subject matter expert opinion
    • Ability to work effectively with little or no direct supervision.
    • Ability to have fun and enable others to have fun while achieving results

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.


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