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Quality Assurance Director 
Gourmet Factory  10 reviews - 
Hauppauge, NY 11788




Director of Quality Assurance Job Description


The Director of Quality Assurance is responsible to lead the team in the developing and maintaining quality and food safety standards for the company, with adherence to both internal and external standards. This position has a direct responsibility on food safety, quality and regulatory standards.


  • Responsible for setting, reviewing and execution of the operational plans and procedures.
  • Schedules and conducts monthly internal inspections/ GMP and sanitation audits.
  • Develops and implements programs to improve quality and food safety.
  • Works closely with Plant Manager on the implementation of new projects.
  • Introduce, develops maintains and periodically update the QA procedures, manuals and objectives.
  • Trains and motivates subordinates in the performance of their duties.
  • Leads investigation of all customer complaints involving technical or QC issues.
  • Monitors Sanitation & GMP procedures for the plant.
  • Represents the Quality Control department in all departmental meetings.
  • Ensure allergens are being managed appropriately
  • Ensure all plant sanitation activities meet standards
  • Summarize technical data to identify defect trends and corrective actions
  • Responsible for disposition of all held product with input from the Plant Manager as needed
  • Acts as liaison for all technical and QC issues between operations and sales departments
  • Monitor and maintain the plant insect and rodent control programs
  • Writes, monitors and maintains the HACCP program
  • Works with government officials to make sure we are in compliance with FDA regulations


  • BS Degree in Biology, Microbiology, Chemistry or Food Science required.
  • A minimum of five years in QA/QC Management in a manufacturing environment required. Must have at least three years experience managing a team.
  • Experience working with USDA/FDA required.
  • Thorough knowledge of laboratory activities to include microbiological testing not limited to TPC, coliforms/E.coli, salmonella, listeria, yeast and mold, and analytical testing.
  • Good verbal and written communication skills.
  • Ability to work in a team environment.
  • Ability to train and teach others.
  • Excellent knowledge of food manufacturing systems.
  • Solid understanding of food safety.
  • Experience with government regulatory requirements in food processing.
  • Knowledge in the development and implementation of the following programs: HACCP, Sanitation, Good Manufacturing Practices, Statistical Process Control, Pest Control, Food Microbiology and Chemistry, FDA and USDA Regulatory requirements, 3rd party audit standards
  • Computer knowledge to include Microsoft Word, Excel, Access

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • Quality Assurance: 1 year


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