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Quality Standards Director Ė Austin, TX
Whole Foods Market



TX, Austin - Global Support


        Job Description

The Global Quality Standards Team is responsible for setting the strict standards that make our products unique, including acceptable and unacceptable ingredients, body care and household cleaning standards, seafood sustainability, dietary supplement formulation and animal welfare. We also lead the companyís work on key food and agricultural policy issues, including organic certification and GMO labeling.

This position will play a critical role in driving our work on food ingredient standards, GMO labeling, organic agriculture, responsible sourcing and other key areas related to food integrity. We are seeking a seasoned and accomplished leader with deep technical experience in food ingredients, food labeling and quality systems, and a passion for natural and organic products.

This role is part of our Merchandising Evolution. Join us now in ATX!

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    • Coordinate all aspects of Whole Foods Marketís ingredient standards for food products, including compliance, development and ongoing management.  
    • Support the full implementation of the Whole Foods Market GMO labeling policy, which requires the labeling of all food products that may contain GMOs by September 2018.
    • Develop strong strategic partnerships with Whole Foods Market Global and Regional stakeholders to support the full implementation of the GMO Labeling Policy and other ongoing standards initiatives.  
    • Collaborate with Merchandising teams, Exclusive Brands, company leadership, suppliers and industry stakeholders to evolve our industry-leading ingredient standards for food products.
    • Conduct research and investigations into new ingredients, production methods, and technologies, evaluating sourcing, manufacture, safety and regulatory elements.
    • Advise Merchandising teams, product analysts, suppliers and others on the application of Whole Foods Market Quality Standards to specific products.
    • Partner with Marketing, PR and Quality Standards Communications team to articulate our Whole Foods Market Quality Standards and to drive the differentiation of our brand through standards.
    • Represent Whole Foods Market in relationships with certification programs, trade associations, advocacy organizations, governmental agencies and other stakeholders.


    • A four-year degree in food science, nutrition, or a related discipline strongly preferred. Graduate degree a huge plus!
    • 5-7 years experience in product formulation, certification, standards development or a related field. Compliance experience in a food manufacturing or certification environment preferred.
    • Proficiency in the development of formal Standard Operating Procedures (SOP) and Policy & Procedure documentation.
    • Familiarity with Non-GMO verification programs and testing technologies. Knowledge of the current USDA/EPA/FDA regulatory framework around agricultural biotechnology, and ability to stay abreast of latest regulatory and industry developments.
    • Experience with USDA National Organic Program standards, certification requirements, related advocacy organizations and industry stakeholders.
    • Deep commitment to transparency, authenticity and integrity in food product formulation and labeling.
    • Passion for Whole Foods Marketís mission and Core Values.
    • Ability to effectively and positively collaborate with diverse business partners, including company leadership, product category managers and buyers, manufacturers, certification bodies, and governmental entities.
    • Strong communications skills. Experience developing detailed technical documents, including formal standards and guidance.
    • Excellent public speaking skills. Ability to effectively and persuasively deliver presentations to broad audiences. Experience as a media spokesperson preferred.
    • Able to effectively educate, mentor and lead other technical team members.
    • Project management skills suited to a technical, complex multi-stakeholder environment.
    • Proficient with MS Office (Word, Excel, PowerPoint). Data management experience preferred.
    • This position is based at the Whole Foods Market Global Headquarters in Austin, TX.
    • Ability to travel domestically and internationally up to 25% of the time.

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.


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