Manager, Quality Food Safety -
TN, US, 37421
Date: Oct 3, 2017
mutually rewarding experience.
Work. Realize your ambitions. And realize there’s more to being in business
than just making a profit. That’s the Mars philosophy. And the opportunity we
offer every one of our Associates. An opportunity to take
what you do and make it mean more for you, for those around you and
for the planet. What you get here is challenging, interesting work. You
get the tools you need to do a great job and you get to have the best
possible people on your side to help you do it. And at the same time as
getting to find ways to do business better today than we did it yesterday and
driving a great career, you also get to build a more enlightened business and
Because it’s never just about a single person, a single project or a single
brand. It’s about how you can grab everything that’s within your reach here
and use it to pursue mutual, long-term gain. It’s about having ideas. And
ideals. Being prepared to risk failure because the promise of success means
we’ll all be a little better off. It’s that mix of integrity and ambition
that makes Mars such a special place to work. And why working here is always
about more than just a job.
Mars has net sales of more than $33 billion, operates six business segments
including Petcare, Chocolate, Wrigley, Food, Drinks,
Symbioscience, and more than 75,000 Associates
worldwide that are putting its Principles into action to make a difference
for people and the planet through its performance.
Mars brands include: Petcare – PEDIGREE®, ROYAL
CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and
NUTRO®; Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY®
and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums,
SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food –
UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®;
Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and
FLAVIA®; Symbioscience – COCOAVIA® and WISDOM
To lead and manage the Site Q&FS team in order to assure the production
of high quality, safe and legally compliant products that meet the desired
product design and customer expectations. To provide governance of the
Quality and Food Safety Management process and lead the implementation of the
Mars standards at the factory. As a custodian of the Quality and Food
Safety standards this position represents R&D functions at the local
plant level and is expected to lead continuous improvement on quality and
• Line Management and
coaching of the Site Q&FS team, supporting the development of a talent
pipeline for Q&FS at site level.
• Lead R&D Strategy Deployment at the site, improving established ways of
working and delivering against key metrics reflected in the company business
• Lead the quality agenda on the site, challenging the factory management
team where necessary to ensure wholesome products that meet the regulatory
• Lead and support MARS Inc. and external ISO standards implementation on the
site and drive the appropriate Q&FS mindset and behavior.
• Sustain efficient quality management system, in compliance to ISO, HACCP
and MARS QMP standards, including CAPA and training programs.
• First line of contact for legal authorities and any MARS product related
Q&FS requests as the “quality responsible person” for the factory.
• Ensure the integration of Q&FS procedures and processes into Factory
Manufacturing Operating System (FMOS) to drive quality performance.
• Perform key metric, incidents and Continuous Improvement reviews to ensure
transparency at management level and coordinate site CAPA activities.
• Manage quality and food safety incidents based on PRIMP global
standard on the site level, supporting decision making for out of spec
materials and products, ensuring that relevant corrective and preventive
actions are defined and implemented.
• Accountable for site approval of all product, raws,
packaging and process specifications, quality food safety risk assessments
and change management, using the defined and agreed ways of working.
• The Site Q&FS Manager
coordinates the implementation of R&D activities on site through
deployment of cross-functional ways of working.
• The role represents the
R&D function in the Site Management team.
• The role leads key
continuous improvement projects / strategies that enable the delivery of
Q&FS objectives and performance.
• The tasks are executed in
close collaboration with factory team, Business unit functions including
operations, engineering, commercial and supplier quality assurance.
• The appropriate level of
resources, skills and support at site level is ensured via coaching,
developing and managing the Site Q&FS team.
• Building and encouraging
the development of a healthy R&D talent pipeline at site level is part of
this leadership function.
• The role ensures governance of Q&FS performance on site through
appropriate Q&FS culture and behavior and has a significant impact via
proper incident management on site, including CAPA program.
• BS degree in Chemistry, Food Science, Food Safety, Engineering or related
• 6+ years relevant
experience in Quality and or Manufacturing environment with experience in
line management or a proven track record in coaching and developing teams and
• 10+ years demonstrated
success in relevant manufacturing/quality experience
• Advanced degree in Chemistry, Food Science, Engineering or related
• 4+ years relevant
experience in Quality and or Manufacturing environment with proven
capabilities leading other technical leaders
• Proven technical
experience preferably within chocolate product formulation, process
development, and Quality Management
• Must be able to draw on personal experience and apply own judgment to reach
• HACCP, GMPs, ISO 22000, ISO9000 quality and food safety management systems
• Experienced in Auditing, Activity Management Process, Regulatory and Food
• Statistics, problem solving and Lean Six Sigma methods
• Food microbiology, analytical chemistry, and sensory methods
• Process engineering, manufacturing equipment, and controls
Mars is an equal
opportunity employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other characteristic
protected by law. If you need assistance or an accommodation during the
application process because of a disability, it is available upon request.
The company is pleased to provide such assistance, and no applicant will be
penalized as a result of such a request.
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