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Senior Scientist, Consumer Products Research - Coffee R&D
Orrville, OH



For more than 120 years, The J. M. Smucker Company has been committed to offering consumers quality products that bring families together to share memorable meals and moments. Today, Smucker is a leading marketer and manufacturer of consumer food and beverage products and pet food and pet snacks in North America with annual net sales of approximately $8 billion. In consumer foods and beverages, its brands include Smucker's®, Folgers®, Jif®, Dunkin’ Donuts®, Crisco®, Pillsbury®, R.W. Knudsen Family®, Hungry Jack®, Café Bustelo®, Martha White®, truRoots®, Sahale Snacks®, Robin Hood®, and Bick’s®. In pet food and pet snacks, its brands include Meow Mix®, Milk- Bone®, Kibbles 'n Bits®, Natural Balance®, and 9Lives®. The Company remains rooted in the Basic Beliefs of Quality, People, Ethics, Growth, and Independence established by its founder and namesake more than a century ago. For more information about the Company, visit


Senior Scientist, Consumer Products Research - Coffee R&D 


Orrville, OH

~A comprehensive relocation package may be available


Manager, Research & Development


The Senior Scientist, Consumer Products Research - Coffee R&D is responsible for understanding consumers’ needs and translating them into technical requirements and consumer models to drive business impact throughout product development, qualification and launch.


    • Utilize marketplace trends and consumer insights to develop product models to guide development of products that will delight our consumers
    • Translate consumer needs to specific technical product requirements and package attributes
    • Collect, organize, analyze and report various types of data including consumer test data, technical product data, consumer comment data
    • Participate in the stage gate process through delivery of Products Research deliverables in technical and commercial readiness reviews
    • Become a subject matter expert on the consumers and products related to the coffee category
    • Define and influence Products Research methods and activities used for consumer understanding, product development, and qualification of projects
    • Identify, qualify and manage external research agencies capability to deliver fast and affordable learning



    • A Bachelor of Science degree is required; A Master’s Degree is preferred


    • At least 7 years of products research experience within the consumer products industry is required; experience in consumer foods manufacturing is preferred
    • Mastery in the development and execution of consumer research test designs with primary focus on products research (quantitative and qualitative), technical design of experiments, applied statistics, sensory and shelf life analysis
    • Experience using JMP and/or SPSS consumer research/statistical analysis software is preferred


    • Proven history of working independently with guidance only in complex situations
    • Project management experience would be highly valued for this role, as the individual will manage specific Products Research projects and initiatives
    • Proven ability to organize data accurately and effectively, in-depth knowledge of statistics a plus
    • Concept development experience with ability to optimize concepts with Marketing and Insights
    • Strong Products Research coaching skills to help develop research team members and their career growth
    • Strong collaboration skills and experience partnering with other functions to deliver results
    • Ability to effectively communicate complex ideas to a variety of stakeholders across functions
    • Ability to thrive in a fast-pace environment, simultaneously managing multiple projects and changing priorities
    • Solid understanding of scientific process and laboratory documentation
    • Ability to travel up to 20% of the time is required


Bachelor of Science (B.S)


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