Quality and Food
Safety Manager – Tomah, WI
Incorporated 612 reviews
A mutually rewarding experience.
Work. Realize your ambitions. And realize there’s more to being in business
than just making a profit. That’s the Mars philosophy. And the opportunity we
offer every one of our Associates. An opportunity to take
what you do and make it mean more for you, for those around you and
for the planet. What you get here is challenging, interesting work. You get
the tools you need to do a great job and you get to have the best possible
people on your side to help you do it. And at the same time as getting to
find ways to do business better today than we did it yesterday and driving a
great career, you also get to build a more enlightened business and drive
Because it’s never just about a single person, a single project or a single
brand. It’s about how you can grab everything that’s within your reach here
and use it to pursue mutual, long-term gain. It’s about having ideas. And
ideals. Being prepared to risk failure because the promise of success means
we’ll all be a little better off. It’s that mix of integrity and ambition
that makes Mars such a special place to work. And why working here is always
about more than just a job.
Mars has net sales of more than $33 billion, operates six business segments
including Petcare, Chocolate, Wrigley, Food,
Drinks, Symbioscience, and more than 75,000
Associates worldwide that are putting its Principles into action to make a
difference for people and the planet through its performance.
Mars brands include: Petcare – PEDIGREE®,
ROYAL CANIN®, WHISKAS®, BANFIELD® Pet Hospital, CESAR®, SHEBA®, DREAMIES® and
NUTRO®; Chocolate – M&M’S®, SNICKERS®, DOVE®, GALAXY®, MARS®, MILKY WAY®
and TWIX®; Wrigley – DOUBLEMINT®, EXTRA®, ORBIT® and 5™ chewing gums,
SKITTLES® and STARBURST® candies, and ALTOIDS® AND LIFESAVERS® mints. Food –
UNCLE BEN’S®, DOLMIO®, EBLY®, MASTERFOODS®, SEEDS OF CHANGE® and ROYCO®;
Drinks – ALTERRA COFFEE ROASTERS™, THE BRIGHT TEA COMPANY™, KLIX® and
FLAVIA®; Symbioscience – COCOAVIA® and WISDOM
Position Title: Site Quality & Food Safety Manager
Reports To: Regional Quality & Food Safety Manager
Location: Tomah, WI
Purpose of Role
This position leads the site Quality Assurance resources to assure the
on-going production of high quality and safe food products that comply with
product design and meet or exceed customer and consumer expectations.
As a member of the site staff, the position is responsible to implement all
quality systems, assure effective change management and drive continuous
As the primary R&D representative at the site, the position has shared
accountability to support research projects in raw materials, product
development and process improvement.
Manages all quality assurance and laboratory (technical services) functions
for the site.
As a member of the site staff, participates in and influences the development
and implementation of site strategies.
Provides direction and influence for the development, implementation and
continuous improvement of all quality systems.
Assures that all products and packs produced at the site are safe for
consumption and conform to the intended product design. This includes being
responsible for actively supporting change management and process improvement
as the R&D Quality Champion.
Supports the quality and product safety components of all R&D driven
projects at the site through quality planning, and by project oversight for
compliance to GMP’s and other company policies and standards.
In partnership with the Implementation Deployment team, supports the site
implementation of all new products, line extensions and continuous quality
improvement projects including the effective execution of line trials and
execution of process capability evaluations.
Manages the internal quality audit function for site and assures the
effectiveness of the corrective and preventative action process within the
framework of the plant’s Quality Management System.
Represent the “owners” of the Mars business at the site with respect to the
quality and safety of products and the food processing environment. This
responsibility includes participation in the management of crises involving
products, and the timely communication of the investigation results through
R&D and Supply. Also responsible for the on-going interpretation and
reporting of information from our customers and consumers, and the
identification and analysis of trends, which may trigger an investigation.
Manage QFS Technologists in the site to assure skills development and build
clear succession planning, manage daily attendance, and associate development
plans. Provide timely feedback on performance and provide training
opportunities which align with development plans.
Ensure adherence to the Mars Global Quality and Food Safety Standards.
Mission Critical Competencies
Creates Collaborative Relationships
Developing Direct Reports
Hiring & Staffing
Delivering Consistent Results
Key Functional Skills/Knowledge
HACCP and food safety management
FSSC22000 scheme and quality management systems
Project & Change Management Processes
Word, Excel, and PowerPoint
Integrated Sanitation and Pest Control Management
GMP and Personnel Hygiene Management
A minimum of 2 years of experience in a technical area such as R&D,
product development, laboratory management, quality management systems, or
food process engineering.
Basic understanding of regulatory and food law, including AAFCO Guidelines
A BS degree in Chemistry, Food Science, Engineering or related technical
field is required; an advanced degree is desirable.
Decision Making Authority and Impact
Recommendation for food safety decisions that can have catastrophic impact to
consumer protection and Brand image.
Support field retrieval of product that could result in significant financial
Product conformance to specifications and requirements.
Notification of product quality and safety issues; identifying business risks
and expedient communication of issues
Approval of change management activities.
Staffing requirements and changes in alignment of resources.
Management of site quality budget.
Execution of internal audit and CAPA program.
Technical training requirements for direct report and their individual
Local equipment purchases, including laboratory instrumentation.
Recommendation for line operation shut down due to product quality or safety
issues in the process or site environment
Product dispositions for held items
As a staff member, participate in the development and implementation of site
Local quality systems projects for site improvement
Laboratory analytical support required to troubleshoot and resolve site
Mars is an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, national origin, disability status, protected veteran status, or any
other characteristic protected by law. If you need assistance or an
accommodation during the application process because of a disability, it is
available upon request. The company is pleased to provide such assistance,
and no applicant will be penalized as a result of such a request.