President - Product Development, Food Safety, Quality and Regulatory - Edina,
Dairy Queen, Inc.
Since 1940, Dairy Queen® has been
one of the world’s best known and loved brands. Based in Minneapolis, MN,
International Dairy Queen Inc., (IDQ), is the parent company of American
Dairy Queen Corporation. As a leading franchisor, there are more than 6,700
independently owned and operated restaurants in the U.S., Canada and 25
countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc.
(Berkshire) which is led by Warren Buffett, the legendary investor and CEO of
Here at IDQ, we create extraordinary
Fan experiences every day and we do this through our commitment to hiring and
retaining only the best in class talent. We firmly believe that our employees
are the catalyst to the success of the company where their initiative,
strategic thinking, and entrepreneurial spirit are recognized and rewarded.
We're looking for motivated, passionate and dedicated individuals with an
inherent need and ambition to go after bigger challenges.
We have an exciting opportunity
available as the Executive Vice President of Research and Development, Food
Safety, Quality and Regulatory, this great
opportunity will be located in Edina, MN at our Franchise Support Center.
This position provides the overall product development vision and strategic
direction for the brand in conjunction with the brand and marketing leaders.
Provides leadership to drive and deliver against brand objectives relating to
new and existing products. Leads the product development strategic planning
process to ensure projects are completed on time and meet company’s standards
of quality. Works cross-functionally across all departments to remove
barriers, allocate resources and hit milestones necessary to execute on
strategic initiatives resulting in organization growth and profitability.
This person will also have the
oversight for the global Food Safety, Quality and Regulatory (FSQR)
department to ensure that store operators of all ADQ subsidiaries have access
to products that meet ADQ’s standards for quality, consistency and safety for
both franchisees and consumers and to protect the overall brand.
- Lead the short (annual) and
long-term (3- 5 years) strategic planning process for the R&D
function, providing direction and Executive leadership. Participate in
business planning with company executive management, bringing a current
knowledge and future vision of Product Development and FSQR as related
to IDQ’s franchisee system, consumer focus, and competitive position.
- Develop strong business
relationships with both internal and external partners, including key
external vendors, franchisees and all internal departments to ensure
cross-functional execution is achieved. Work closely with franchisees to
influence their understanding and support of the strategies and plans.
Present information, strategies, and concepts to cross functional
leaders, franchisees and vendors in a manner that inspires to action and
to achieve established corporate goals.
- Oversee the product development
strategies and processes to elevate the quality and consistency of core
and innovative products and platforms. Oversee the product standards to
maintain a strong core product portfolio and innovative pipeline to
support the development of products and to transfer technology,
intellectual property and knowledge globally.
- Responsible for the leadership,
development, coaching and performance of the R&D and FSQR teams.
Motivate and lead a high-performance team; attract, develop, recruit and
retain the required talent. Set the vision and expectations for the
senior leaders on the team and for the entire department as it pertains
to performance. Set the overall strategy for R&D and FSQR, ensures
goal alignment with overall company and sets proper metrics to hold team
- Interpret competitors’
activities, industry and consumer trends and food technology
advancements to conceptualize and develop products and platforms which
enhance restaurant operating efficiencies and IDQ profitability. Oversee
technology development and product development processes that support
strategically significant business opportunities and competitive
advantage. Leverage internal and external best practices to continuously
improve the R&D function and speed to market.
- Undergraduate degree in food
science, chemistry or related field and Master’s degree in related field
are both required.
- At least 15 years of
progressively responsible R&D experience preferably with a QSR, Fast
Casual or Food Service company.
- Minimum of 10+ years managing
employees, including 8+ years of managing senior management-level
leaders. Track record of managerial ability in building competent, high
performance teams, establishing clear expectations: monitoring progress
and results on an ongoing basis; actively coaching managers and
employees to develop their skills; fostering creative thinking;
regularly providing feedback on strengths and when they are performing
well; providing constructive feedback on areas to develop; creating focus
on the right priorities; eliminating roadblocks.
- Create a positive work
environment for teams and departments.
- Strong track record of
successful innovations, including those with global reach, large-scale
and cross-functional teams.
- Strong ability to multi-task
and prioritize multiple projects and requests simultaneously, within an
intense, deadline-driven environment.
- Strong relationship building
skills with the ability to create mutually beneficial relationships with
both internal and external clients. Ability to collaborate with and
- Ability to effectively
collaborate and team with other departments, such as Operations,
Marketing, Supply Chain to prioritize projects, find solutions to
challenges and complete projects on time.
- Creative thinker who can
quickly develop innovative ideas.
- Ability to help others see
potential in new ideas using strong conceptual and analytical skills
that result in well-reasoned conclusions.
- Superb written and verbal
communication skills, with the ability to articulate concepts and
strategies to a variety of audiences, including senior leadership teams
and franchisee leadership groups/councils.
- Well organized with a high
attention to detail and accuracy.
- Proficient in Microsoft Word,
PowerPoint and Excel.
- Ability to travel up to 25%.