The comprehensive food safety information website

Director of Quality & Food Safety

NORPAC Foods, Inc.13 reviews - Salem, OR






NORPAC, a farmer-owned cooperative founded in 1924, grows, harvests, processes, and distributes high quality, healthy, non-GMO frozen vegetables and fruits. Our farms are located on over 35,000 acres in the Pacific Northwest. Most farms are within 50 miles of our various plant facilities, allowing our crops to go from field to freezer in less than four hours.

Headquartered in Salem, Oregon, we are Oregonís largest fruit and vegetable processor, with 5 facilities in the Willamette Valley, along with a subsidiary Hermiston Foods, LLC in Hermiston, Oregon and a subsidiary Quincy Foods, LLC in Quincy, Washington. We employ 1,500 full-time employees and 2,500 seasonal employees during the processing season.


The position provides company-wide leadership and direction for all quality assurance and food safety functions. The Director interfaces and directs, advises, and supports existing Quality and Food Safety staff to ensure food safety for all products, growers and facilities. The role will have full contact with customers and manage governmental and third-party audit programs. Directs Customer Service and advises Consumer Affairs on complaints or technical questions.


  • Responsible for all quality and food safety functions at all NORPAC Foods production facilities and warehouses.
  • Champion quality and food safety initiatives to monitor and document product, facility and worker compliance.
  • Monitor compliance with FSMA rules and regulations on domestic and imported product.
  • Ensure plant audit corrective action plans are implemented in a timely manner.
  • Organize food safety training lessons for new company procedures and reinforce the existing procedures throughout the company.
  • Interface with all regulatory agencies and customers insuring optimum support.
  • Assist growers in achieving compliance with the Food Safety Program through field training and auditing.
  • Issue, review and maintain product specifications, certificates of analysis, and all other QA documents.
  • Conduct relevant physical, chemical, and microbiological tests on raw material as per specifications.
  • Oversee all plant HACCP, pre-requisite quality programs, and all quality/food safety related programs to meet regulatory and/or customer requirements.
  • Ensure all sanitation and safety guidelines are being met throughout the organization.
  • Review lab testing on the product and testing of the facility.
  • Generate reports describing QA activities, trends, and expenditures as well as communicate findings and action plans to necessary/appropriate parties.
  • Help with the tasting process, (before, during, and after) to approve that all products are meeting company criterion.
  • Respond to food safety related concerns and complaints with corrective action reports.
  • Other duties as assigned.


  • B.S. Degree in Microbiology, Food Science, or related discipline required; advanced degree (MS, PhD) preferred.
  • Previous experience in Quality Assurance/Food Safety within a fresh food processing environment is preferred.
  • Experience with audits at the plant and/or grower level.
  • Must have experience in food safety, handling of fresh and frozen produce/perishables, BRC, HACCP, GMP, USDA, FDA and working with Federal and State inspectors.
  • Must be able to read and interpret and be an authority on USDA and FDA regulations and have the ability to research and find information when necessary.
  • The skill to communicate the intent of our specifications with a wide variety of personalities representing vendors.
  • Work closely with Sales, Production, Quality, Suppliers, Purchasing, Transportation, Customer Service, and Consumer Affairs to advise and resolve any issues as needed.
  • Strong attention to detail, strong analytical skills, strategic and critical thinking skills, Problem solving, trouble shooting ability.
  • Proven manager; capable of coaching and developing a team & talent.
  • Proven ability to manage priorities and work efficiently in a matrix organization.
  • Use experience, expertise, and judgment to effectively plan and implement initiatives.
  • Flexible, self-disciplined. Ability to work in fast-pace environment with minimal supervision. Deliver meaningful results on time.
  • Willingness and availability to travel up to 50%, including occasional international travel.
  • Strong writing, research and verbal skills.
  • Strong computer application skills (Outlook, Excel, Word, and Power Point).
  • All new employee hiring is contingent upon passing a drug screen.

HOURS AND LOCATION: Full-time, Monday - Friday (8:00 am to 5:00 pm). Weekends and overtime as needed. Position is located in Salem, Oregon (45 minutes south of Portland, Oregon).

TO APPLY: Please email a cover letter & resume to Ingrid Caudel, HR Generalist.

No phone calls please.

EQUAL OPPORTUNITY EMPLOYER: NORPAC Foods, Inc. is an Equal Opportunity, Affirmative Action, E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability or other characteristics protected under local, state or federal law.

DATE OPENED: November 3, 2017

Job Type: Full-time

Required education:

  • Bachelor's


Apply Now








Main Page

Description: Description: setstats††††††††††† Copyright (C) All rights reserved under

††††††††††† If you have any comments, please send your email to