Director of Food
Safety & Quality Assurance - Scottsdale, AZ 85251 (South Scottsdale area)
We call our corporate office the
Restaurant Support Office for a good reason – everything we do here is to
support our restaurants and in turn, make an impact on the lives of our
restaurant team members and our guests. Our Restaurant Support Office team
members are energetic, innovative, and creative individuals who are A Cut
We are seeking a Director of Food Safety and Quality Assurance to
direct and support the food safety and quality vision, strategy, and
infrastructure programs. We are seeking someone who is Curious, Vibrant,
Genuine, and of Service who can partner with internal and
external stakeholders to deliver outstanding product quality, food safety,
What you will do:
- Develops, implements, and
oversees all food safety audit programs for all P.F. Chang’s suppliers,
distributors, and restaurant locations.
- Ensures compliance with all
regulatory activities related to food safety and product quality. This
is done through regular contact with restaurant leaders, restaurant and
supplier visits, and clear communication to suppliers and all levels of
the P.F. Chang’s organization.
- Develops and maintains food
ingredient specifications and ensure adherence to outlined
specifications through periodic quality checks and supplier audits.
- Leads, investigates, tracks,
and resolves all product quality failure (PQF) complaints.
- Collaborates closely with
Culinary and Operations Teams to ensure new recipes, ingredients, and
suppliers are safe and consistent in quality.
- Oversees ingredient and recipe
specification, nutritional and allergen information.
- Partners with suppliers,
Culinary, Supply Chain, and Operations Teams to enhance food product
quality, cost, and labor efficiencies while assuring food safety.
- Acts as SME on emerging food
safety issues and food safety for P.F. Chang’s Crisis Team and leads
foodborne illness investigations and product recalls.
What we’re looking for:
- Bachelor's degree in Food
Science, Biology or related field. Master's degree a plus.
- 10+ years
food industry experience, preferably within a multi-unit restaurant
- Expert understanding of
regulatory requirements within the food industry including GMP, HACCP,
SSOP and all other pertinent USDA and FDA requirements.
- Prior work experience in the
Food industry, with a strong emphasis in Quality Assurance, restaurant
food safety, HACCP compliance, and auditing skills.
- Professional registration and
involvement in industry focus groups are strongly preferred.
- Strong problem solving
capabilities including expert use of data analysis tools and techniques.
- Ability to quickly provide
sound solutions to food safety variety and quality problems, and
- Ability to handle multiple
priorities effectively through delegation and project management.
- Work is performed primarily in
an office setting, and occasionally in a restaurant environment.
- While performing the duties of
this job, the employee is regularly required to stand, sit, demonstrate
manual dexterity, climb stairs, talk, hear and see.
- Must be able to travel
moderately. Travel can be up to about 20% to supplier facilities,
distribution centers, and other locations as business needs require.
- Tolerate temperature extremes
(hot and cold) in working in walk-in and around ovens and sinks and lift
up 50-lb boxes.