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Food Safety and Quality Assurance Manager - Nashville, TN 37204
Supports the strategic programs for both Restaurant Level Food Safety and Vendor Quality Assurance to insure all brands under the Craftworks Holding’s Umbrella sustains and continuously improves all programs for food quality and food safety in all restaurants.
DUTIES & RESPONSIBILITIES
COMPETENCIES TO DRIVE PERFORMANCE
ACCOUNTABILITY FOR RESULTS: Acts with a sense of urgency and a “whatever-it-takes” attitude when addressing opportunities, assignments, and accomplishing goals. Can be counted on to exceed goals successfully. Steadfastly pushes self and others for bottom-line results. Takes a proactive approach to avoid potential issues and accomplishes goals with minimum supervision.
RELENTLESS IMPROVMENT: Lives the Team Member value, staying fresh and developing others, creating an environment around growth and development. Provides and embraces behavior-specific feedback/suggestions to grow personally and/or help others succeed. Regularly reviews development progress, recognizes and reinforces developmental efforts and improvements, and provides constructive coaching.
PASSION TO SERVE: Lives the brand, purpose, and values with contagious enthusiasm. Maintains a high level of energy and passion for fun; encourages individuality and inspires a team-oriented atmosphere. Identifies organizational goals and recognizes their role in it. Supports larger organizational agendas as more important than local/personal goals.
EMBRACE CHANGE: Is open to learning new methods and ideas. Embraces change, plans for contingencies, and manages resources effectively to meet multiple deadlines and goals. Prioritizes opportunities effectively as they arise. Executes daily responsibilities while also meeting the needs of internal and external guests. Implements changes by holding self and others accountable for adopting new policies and procedures.
RESPECT FOR EACH INDIVIDUAL: Interacts with all parties with the aim of building trust rather than power. Promotes the well-being of those around them. Demonstrates empathy, listening, stewardship, and commitment to personal growth toward others. Seeks to move management and personnel interaction away from “controlling activities” and toward a more synergistic relationship between parties. Applies appropriate leadership styles when influencing individuals or groups to accomplish goals. Establishes a personal power base built on mutual trust, fairness, honesty, and rational behavior.
Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more; more through the restaurant for extended periods of time, 9-11 hours per day; move 50 lbs for a distance of up to 10 feet; balance and move up to 25 pounds for a distance of up to 50 feet; understand and respond to team members and guest request in a loud environment; perform basic math, understanding finances and cost management.
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