Fresh Channel Quality
Assurance Professional - Media, PA 19063
Position Summary: The Fresh Channel Quality Assurance
Professional performs Food Safety and Quality Audits (FSQA), GMP inspections,
and cold chain studies at key partner supplier facilities in the Wawa supply
chain. Develops and executes test methods and sampling plans to monitor and
evaluate products within the supply chain for compliance to Wawa quality
standards. Utilizes knowledge of Wawa product specifications to identify and
report non-compliances, determine shipment or rejection of product, and work
with internal Wawa teams and supplier partners to resolve.
- Perform FSQA and GMP operational
inspections at Wawa key supplier facilities. Monitor supplier compliance
to Wawa food safety and defense requirements. Utilize knowledge of
regulatory and Wawa food safety requirements to identify non-compliances,
recommend mitigation options to the supplier, and ensure that effective
corrective actions are implemented. Provide reports on findings, trends,
and progress to Wawa internal partners and suppliers.
- Sample, test, measure and
evaluate products to assure ongoing compliance with Wawa specifications.
Use knowledge of test methodology, product specifications, supplier
process capability and discernment to accept/hold/reject products based
on test results. Work with suppliers to modify processes and correct
non-compliances as needed. Report test results to Wawa internal partners
- Represent Wawa Quality Assurance
as a member of the AM Foods Category Team. Ensure new category products
and processes meet QA requirements from supplier approval to store
execution. Assure that new supplier facilities introduced into the
category are vetted through the appropriate risk based
Wawa supplier approval process. Communicate proposed equipment and
training materials to the broader QA team to assure review and approval
of new products and processes for the category.
- Monitor and respond to customer
and store complaints on product quality issues or concerns for all AM,
Snack, Bread, Bakery, and Specialty Bakery category products.
Investigate complaints, obtain samples when needed, escalate significant
issues to QA Management, and update Applix
within the defined time frames. Analyze, track and trend data. Provide
summary reports to Wawa internal partners and suppliers.
- Audit new product
commercialization test runs at key supplier facilities. Review supplier
process to ensure compliance to regulatory, Wawa food safety, and Wawa
quality standards. Work with supplier to adjust or correct issues as
needed. Report test run findings to Wawa internal partners and supplier.
- Meet with MA supplier management
to discuss new products, current issues, and active projects that impact
Wawa’s product offer and business. Work cross functionally with
supplier QA, Wawa Supply Chain, and Product Development to improve
processes and products.
- Perform cold chain temperature
verification testing for MA Cross Dock, Distribution Warehouse, and key
- Review third party audits for key
vendors to ensure all food safety and quality standards are being met.
Follow-up on any corrective actions noted.
- Review AM product specifications
submitted by suppliers to the AM Category. Collaborate with supplier to
ensure specification contains all of the
required information and approve when complete utilizing the
specification management system.
- Ability to work well individually
as well as in a team environment
- Excellent oral and written
- Excellent customer service skills
- Ability to work with little or no
- Detail oriented and strong organizational
- Strong analytical and problem solving skills
- Ability to handle multiple
- Excellent interpersonal and time
- Proven self-starter with
demonstrated ability to make decisions
- Solid leadership skills
- Bachelor’s Degree in Food
Science, Biology, or related field preferred
- Minimum of 3 years of experience
within food industry Quality Assurance
- Working knowledge of HACCP, GFSI,
and FSMA preferred
- Excellent computer skills
including Access database, and Excel.
- Direct experience in food
manufacturing, supplier certification, and food distribution
- ASQ certification in quality
assurance auditing or other disciplines preferred