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Manager, Quality Assurance - Tulare, CA 93274






Job Description:

Responsible for the overall performance of the Quality 
Assurance operations while focusing on Cost, Safety and 
Employee Environment. Provide leadership, direction, and 
guidance to Quality, Laboratory and plant personnel as 
well as the supervisory team. Develop supervisory team 
skills and abilities to support the plant. 


  • Develop and ensure implementation of food safety and

monitoring programs to meet corporate and regulatory 

  • Oversee and monitor all quality programs (i.e. FSMA,

HACCP, SQF, GMP, Positive Release, Pest Control, 
sanitation, in-line sampling, etc.) 

  • Review and maintain all quality control test

results. Evaluate analytical testing results and 
disposition of finished product to ensure customer 
specifications are met. 

  • Oversee Quality Assurance systems in order to

satisfy internal and customer requirements to 
include process evaluation and product protection 
programs; process specifications and standards; 
sanitation programs, HACCP and GMP programs; 
production labeling; and product storage and 

  • Oversee and make decisions related to cheese

production and cheese packaging as it pertains to 
quality related issues. 

  • Oversee quality control systems to include hold

programs and traceability exercises; lab procedures; 
food safety programs; product functionality 
evaluations; process verification programs; internal 
and external audits, and environmental 
microbiological monitoring programs. 

  • Investigate, track and respond to customer

complaints and returns. 

  • Provide technical support to plant management,

service groups and sales, regarding process/product 
improvement through analysis of product composition, 
quality and function ability. 

  • Act as plant SQF Practioner as well as being PCQI


  • Develop and monitor standard operating procedures

(SOPís) as they pertain to the QA function and 
product quality. 

  • Update weekly reports on product quality,

environmental results and incident activities. 

  • Conduct at a minimum annually, various training

related to quality and food safety 
expectations/programs of the quality management 
system (i.e. FSMA, GMP, SQF, HACCP, Allergen, 
potential CCP, etc). 

  • Conduct Plant Audits as scheduled and insure follow

up to identified issues. 

  • Ensure certification of the lab by maintaining

proper documentation for all internal and government 
requirements (i.e. antibiotic records, equipment 
temperatures, water and air, proper sterilization 
records, etc.) 

  • Act as liaison for regulatory compliance agencies

(i.e. USDA, FDA, etc.) 

  • Prepares plant for and leads efforts in 3rd party

Customer/Plant Audits. 

  • Administer company policies and procedures, with the

assistance of Human Resources. 

  • Coach and counsel employees when appropriate in

accordance with Saputoís policies and work rules. 

  • Assume an active role in the plant Safety Programs

to include involvement in the plant safety 

  • Communicate and interact effectively lab personnel,

all departments, sister plants and all levels of 
management to ensure the smooth operation of the 

  • Interact with Corporate Quality Assurance on

implementation and maintenance of Quality Systems 
and Programs. 

  • Perform miscellaneous duties and responsibilities as

deemed necessary. 

Will oversee entire Production department; including, 
but not limited to training employees, planning, 
assigning, and directing work. 

This position has primary responsibility for food safety 
including, but not limited to enforcing and practicing 
GMPís and appropriate food defense techniques. 


  • Bachelors Degree in Dairy Science, Food Science,

Microbiology or a related field, or the equivalent 

  • Minimum 5 years Quality Assurance experience and/or

3-5 years of dairy manufacturing QA supervisory 

  • Working knowledge of the proper use of sophisticated

equipment and test procedures. 

  • SQF Practioner Certification, or ability to possess.
  • Ability to define problems, collect data, establish

facts, draw valid conclusions and provide solutions. 

  • Ability to interpret a variety of technical

information in mathematical and/or narrative form 
and deal with abstract and concrete variables. 

  • Ability to work flexible hours.
  • Able to travel independently to visit customers and

assist as needed. 

  • Ability to work in a team environment as well as

independently with good time management and 
organizational skills. 

  • Possess strong collaboration, facilitation and

leadership skills, as well as demonstrated ability 
to exercise judgment and discretion in establishing 
and maintaining good working relationships with all 
levels of employees as well as internal and external 

  • Ability to motivate a large workforce through

interpersonal and team building skills. 

  • Strong communication skills and interpersonal

skills. Strong analytical and organizational skills 
with attention to detail. 

  • Proficient in Microsoft Office, Word, Excel,

Maestro, etc. 

  • Must be self-motivated, results oriented, possess

high degree of initiative, and work well under 

Ability to apply common sense understanding to carry out 
instructions furnished in written, oral, or diagram 
form. Being able to resolve issues/problems that involve 
numerous variables in demanding situations. 

The physical demands described here are representative 
of those that must be met by an employee to successfully 
perform the essential functions of this job. 

  • Must be able to stoop, kneel, and squat for several

minutes at a time 

  • Must be able to stand on feet for at least a two

hour consecutive time period 

  • Must be able to lift up to eighty (80) pounds
  • Must be able to enter into confined spaces
  • Ability to reach with hands and arms, and talk and


  • Employee is required to stand, walk, and use hands

to finger, handle or feel 

  • Specific vision abilities required by this job

include close vision, distance vision, color vision, 
peripheral vision, depth perceptions and ability to 
adjust focus 

The work environment characteristics described here are 
representative of those an employee encounters while 
performing the essential functions of this job. 

  • While performing the duties of this job, the

employee is exposed to moving mechanical parts 

  • Environment is occasionally damp and cold. Caustic,

acid, and chlorine chemicals will be used and may 
emit fumes into the air 

  • Floors may be wet and slippery
  • Room temperatures will range from 35 degrees F. to

an excess of 130 degrees F 

  • The use of safety glasses, ear plugs, dust masks,

rubber gloves, rubber boots and aprons are all 
necessary in this area


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