Manager - Spring Hill, TN 37174
Culver's | A Single Acorn
WHO WE ARE LOOKING FOR:
Culver's is looking for Leaders who
genuinely care for people and want to be a part of a high
performance team. We're looking for leaders
who thrive in fast paced environments and understand the importance of
delivering an incredible guest experience. We're
looking for bullet smart and entrepreneurial leaders who
are willing to coach and be coached. We're looking
for leaders who aren't afraid of challenges, are willing to push and be
pushed, and can navigate with grace and humility. We are looking for people
who are purpose driven, and are not satisfied with status quo.
Previous restaurant experience is strongly recommended but not required,
however a desire to be a leader and make the most of
an opportunity is required! We are filling all roles and
would love to hear from you.
If you have a passion to push yourself and be rewarded for
hard work, then this job is for you!
LIFE AT CULVER'S:
At Culver's, we believe our work should be intrinsically
satisfying. Our desire is to create more than just a job. We want to create a
place where leaders arise and go on to make a positive impact in the world
Making and serving great food is what we do, but it is how
and why we do it that drives us. Since 1984 Culver's has been setting the
gold standard in quality service. We've made it our
commitment that every guest who chooses Culver's leaves happy - and that
means creating a great experience for you too!
DON'T KNOW ABOUT CULVER'S? LEARN MORE HERE! - http://www.culvers.com/inside-culvers/our-story
DESIRED CHARACTERISTICS OF APPLICANTS:
and friendly personality with ability to build relationships
communication and leadership skills
to work alongside crew and set the example
attitude, strong work ethic and ability to be coached
Smart - Driven, self-initiated, and proactive growth of yourself and
people you serve.
satisfied with status quo
focused and willing to take personal responsibility
- Have the ability to
effectively organize work, communicate well and be management oriented.
use polite and energetic voice, engage and practice good eye contact
and participate in shifts effectively to ensure quality products,
excellent guest service and restaurant cleanliness
restaurant policies and procedures, while holding yourself and team
positive role modeling for team members as a coach and mentor; promoting team member growth and the
development of a high performance team
to go the extra mile every day
Maintains excellence in guest service and quality control
of operations consistently to ensure the company mission is attained.
ESSENTIAL TECHNICAL FUNCTIONS
shifts effectively to ensure quality products, guest service, and
restaurant cleanliness meet system standards.
ensures guests receive quality products in five minutes or less for in
house orders and four minutes or less for drive thru orders.
proper product quality control, presentation and hold times according to
the Operations Training Manual, Order Assembly.
financial information and completes weekly sales and labor during their
monitors and coaches team on safety best
practices related to the Culvers hazard communication program and
team to handle guest comments the Culvers way.
team is knowledgeable concerning products and guest service.
and maintains a positive attitude among team members.
and ensures proper personal hygiene and food safety practices are
maintained in the restaurant.
point of purchase (P.O.P.) materials timely according to the current
proficiency on all restaurant positions.
ongoing development of crew chief and shift leader using the management
an adequate team on each shift to meet labor cost standards.
proper follow up of visitation and full field reports, including but not
limited to cleanliness, hospitality, and ground appearance.
daily morning, afternoon and evening restaurant
and reviews daily reconciliation report against daily control totals
from cash register system ensuring accuracy.
financial report, counts afternoon drawers, enters drawer pickups and completes daily.
team is cross-trained by the training team
identify and develop candidates for the crew chief position.
food inventory order accurately, using forecasts and projections based
on current restaurant sales.
and maintains daily inventory levels accurately, based on current
shelf life, rotation of inventory and tempering sheet is maintained.
and ensures the accurate completion of the Quality Control/Safe Food
Checklist and First In-First Out product rotation.
end-of-the month inventory procedures accurately.
restaurant and equipment cleaning.
weekly and monthly odd jobs to team assigning them to daily deployment
positive and effective role modeling for all team members through
appearance and attitude.
restaurant policies and procedures consistently.
and ensures team is following system standards for uniforms and
all manager and team member meetings.
and encourages team to follow all restaurant policies and procedures.
e-mail and extranet twice daily during each shift and responds
radiant for cash counting procedures.
/ carry 10 lbs or less Constantly
/ carry 11-20 lbs Constantly
/ carry 21-50 lbs Frequently
/ carry 51-100 lbs Occasionally
MANAGEMENT LEADERSHIP SUCCESS FACTORS
- COMMUNICATION: Verbal, written, presentations to others;
communication up same level direct reports; inclusive, honest, direct,
timely; clear, concise; confronts the brutal facts; delivers ideas for
solutions with problems.
- CHANGE MANAGEMENT: Taking
initiative, supportive of change; reacts quickly and appropriate; sets a
good example as a role model in accepting change, executing change initiatives and following through to ensure changes
- DECISION MAKING & PROBLEM SOLVING:
Uses judgment, common sense and sensitivity in addressing issues; gathers
appropriate information and seeks input from cross functional team
members; collaborates with others to ensure that decisions are made with
consideration for impact on others; makes timely and fair decisions;
able to make tough decisions when necessary.
- INNOVATION, CREATIVITY & VISION: Seeks
new ways to improve efficiency, effectiveness, quality; achieves
extra-ordinary results with ordinary resources.
- PLANNING (short and long term): Organized
and able to establish priorities, required resources; delivers the
desired results; manages multiple deadlines and priorities; ensures that
planning involves cross-functional team members to assess impact of
deadlines and utilization of resources.
- ORGANIZATIONAL RELATIONSHIPS: Builds
effective relationships with both external (guests and vendors) and
internal (team members) stakeholders, and between levels, teams and
across functions. Supports and cooperates with other teams, negotiates and has the ability to influence others.
- BUILDS AND SUSTAINS A HIGH PERFORMANCE
TEAM: Selects the right people for the
right job. Develops team members, provides training and development to
support their success; empowers team members to make decisions while
minimizing risks; provides measurable feedback in a timely manner;
retains valuable talent and builds the effectiveness of the team as a
whole. Plays like a champion
- ACCOUNTABILITY: Walks the
talk. Delivers results on time and at the quality level promised.
Address: 3016 Belshire Village Drive Spring Hill,
TN - 37174
Property Description: 1111 - Culver's of Spring Hill
Property Number: 1111