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Quality & Food Safety Supervisor - Pocatello, ID 83202


Amy's Kitchen


At Amy's Kitchen, Quality is everything. If quality means as much to you as it does to us, come join our Quality & Food Safety team as a Supervisor in Pocatello! You will support quality verification of daily production, manage and lead a team of technicians and coordinators, and lead continuous improvement projects related to Quality Assurance. Come join the team that truly puts quality first!


  • Supervise activities of QFS Technicians and Coordinators. Provides training, motivation, feedback, and corrective actions.
  • Serve as a back-up to the Coordinators when necessary
  • Review and assures documentation is completed in an accurate and timely manner with appropriate response to out of specification
  • Develop Technicians and Coordinators to collaborate with Operations and Sanitation to facilitate investigations, root cause analysis, corrective preventive action, and problem solving for incidents and non-conformances.
  • Follow up issues and questions with QFS and Operations in a timely manner, recording results in the MOS system.
  • Oversee and reports glass and brittle plastic audits, facility and GMP audits, water/ice/air testing, pre-op and EM daily activities, and foreign material management
  • Complete risk assessments for planned construction.
  • Responsible for investigation and CAPA for consumer complaints.
  • Responsible for timely disposition of holds, completing status changes and critical information entries in the ERP system.
  • Support extended runs and other process change testing, communicating results, trending and conclusions.
  • Work closely with various groups to prepare and maintain specifications.
  • Review and approves plant trials.
  • Oversee collection and submittal of samples for microbiological or allergen or nutritional testing and required follow-up.
  • Participate in external audits.
  • Perform special projects as required.
  • Participates in Safety Program, keeping a safe working environment.

It is the responsibility of all employees to uphold the mission of the Amyís Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.


This position will supervise 4-6 QFS Technicians and QFS Coordinators. There are no subordinate supervisors reporting to this position.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree in Food Science and Technology or a degree in a related Life Science from a four-year college or university; or an equivalent combination of education and experience.


  • One or more years of relevant industry experience.
  • One or more years of supervisory experience.



  • Detail oriented
  • Works well with others
  • Reliable/Dependable
  • Intermediate computer skills
  • Valid US Driverís License


  • Bilingual Spanish/English


  • Change and Learning Agility
  • Conflict Management/Composure
  • Problem Solving and Decision Making
  • Leader Identification
  • Influence
  • Initiative
  • Mission Focus
  • Relationship Building
  • Results Orientation
  • Team Management
  • Talent Development
  • Written and Informal Communication
  • Technology Savvy
  • Functional and Technical Expertise
  • Sensitivity


  • Ability to read, analyze and interpret common scientific and technical journals.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to all levels of management as well as technicians.
  • Ability to speak Spanish is preferred but not required.


  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to work with Spreadsheets such as Excel to collect and interpret data.


  • Ability to define problems, collect data, establish facts, and draw valid conclusions.


  • SQF, PCQI, HACCP and Better Process Control School Certification or willingness to gain any/all certifications as required.
  • Training in Continuous Improvement and Lean Manufacturing is a plus.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is regularly required to taste and smell product. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, cold (coolers and freezers) and hot (processing equipment) conditions and moving mechanical parts.


  • Estimated travel requirement is approximately 5% - 15%.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractorís legal duty to furnish information. 41 CFR 60-1.35(c)



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