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Quality Assurance Manager - Westport, WA


Pacific Seafood


Family Owned and operated since 1941, Pacific Seafood is one of the largest seafood companies in North America, dedicated to providing our customers with the healthiest protein on the planet!


Plan, coordinate and direct the food safety and quality assurance program designed to ensure continuous production of products consistent with established standards. Develop and implement food safety and quality training programs. Lead the QA programs in meeting regulatory requirements and customerís expectation. Participate in management meetings for strategic planning and execution.

Essential Duties and Responsibilities

Duties include but not limited to:

  • Be a role model in projecting and applying The Pacific Group Diamond Philosophy (Productivity, Quality, Excellence and Teamwork)
  • Responsible for achievement of quality department goals and objectives
  • Implement Hazard Analysis and Critical Control Points (HACCP) program
  • Interpret and implement FDA, State regulations ensuring H.A.C.C.P., S.S.O.P., COOL Act standards are met
  • Establish and maintain GFSI/BRC/SQF standards in meeting audit requirements
  • Interact with Regulatory Agencies and/or 3rd party auditors
  • Perform and monitor scheduled audits
  • Offer and implement training
  • Perform inspections (Daily, Weekly, Monthly, Quarterly)
  • Remain current on all regulatory requirements and law changes
  • Environmental testing-contact surfaces, water, product
  • Implement traceability program. Conduct, coordinate training for mock recalls and recalls.
  • Follow-up on customer complaints
  • Perform internal/external audits and inspections to ensure that all standards and requirements are met
  • Assist in all plant quality activities
  • Identify, investigate and report on critical quality defects on production processes and products
  • Determine source of quality variance and specific steps to be taken in correcting the process and product
  • Ensure systems are in place to make certain that vendors are capable of meeting quality expectations
  • Prepare and submit reports as required
  • Conduct line level problem analysis
  • Seek continuous improvement on food safety and quality program
  • Be part of management team in pursuing operation excellence.
  • Perform other duties as assigned

Supervisory Responsibilities

Directly supervises team members in the Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.


The requirements listed below are representative of the qualifications necessary to successfully perform the job.

A.) Education and/or Experience


  • High school diploma or equivalent.


  • Related experience in food or seafood industry.


B.) Other Knowledge, Skills or Abilities Required

  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to speak Spanish is preferred.
  • Knowledge of Word and Excel.

Total compensation:

At Pacific Seafood, your base wage is only a portion of your overall compensation package.

When you add in the additional benefits below to your competitive base wage you can increase your total compensation by up to 25%.

  • Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
  • Flexible spending accounts for health flex and dependent care expenses
  • 401(k) Retirement Plan options with generous annual company profit sharing match
  • Paid time off for all regular FT team members, to include sick days, paid holidays, vacation and personal time
  • Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
  • Product purchase program


Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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