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Raw Materials Quality Director - Parsippany, NJ




Job Location: Parsippany

Company description

Ferrero is anything but ordinary!

Ferrero is a global company that is privately owned by the Ferrero family. The company has grown from the small Italian confectionary shop in Alba, Italy to become the third largest confectionary manufacturer in the world, producing famous market-leading brands such as Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Joy®.

With new innovations and exciting expansions plans in place in North America, there has never been a better time to join the Ferrero Group and be extraordinary with us!

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The North America Quality Director for Raw Materials is the regional leader for the Quality function in charge of Raw Materials and Suppliers qualification and performance management. Reporting to the VP Quality NAM, and to the Ferrero group Head of Quality for Raw material and suppliers, this position is located in our NAM head office in NJ.
This is a new position in charge of managing or developing regional processes for Raw materials and supplier’s management, to facilitate the integration of our recently acquired business.

Main Responsibilities:

  • Implement or reinforce for the region the Ferrero processes related to Raw materials and suppliers, for assuring the quality of the supply of 5 Ferrero plants, as well as Co-manufacturers.
  • The scope includes suppliers located in the USA, Canada as well as the suppliers from any location supplying our plants in North America.
  • Align to the Ferrero standard the raw materials specifications and supplier’s requirements from the recent acquisitions in collaboration with R&D and Procurement.
  • The scope of responsibility includes Suppliers & Materials qualification, risk analysis, qualification and verification audits, specifications, control plans, Non-Conformance management and root cause Analysis, CAPA corrective actions.
  • The functional scope includes Food safety, Functional and sensory properties.
  • Manage KPI’s and reporting.
  • Coordinate continuous improvement.
  • Cross functional work with Plants Quality leaders and plants Raw materials quality teams, Procurement, R&D, regulatory, Quality and technical group teams.

Who we are looking for:

  • Minimum 8 years of experience in Quality including raw materials and supplier’s management, in the Food Industry.
  • Bachelor Food science, food technology or related, master preferred.
  • Knowledge of raw materials used in the food industry, of Food science, food technology and food production processes, needed to conduct a Food safety risk analysis, and a functional evaluation.
  • Experience of conducting Quality and food safety audits: Certified auditor ISO9001 preferred, certified auditor GFSI required.
  • Ability to conduct risk analysis following FSMA requirement, and to define mitigation strategies. Knowledge and experience with FSVP program
  • Experience in conducting RCA root cause analysis and defining CAPA correctives actions and preventives actions
  • Strong communication skills in a multi-cultural environment
  • Good knowledge of MS office and SAP. Experience of TraceGains or similar base.
  • Excellent organizational and project management skills


Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.



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