Supervisor - Dover, DE
Kraft Heinz Company
The Kraft Heinz Company is one of the largest food
and beverage companies in the world, with eight $1 billion+ brands and global
sales of approximately $25 billion. We’re a globally trusted producer of
high-quality, great-tasting, and nutritious foods for over 150 years. While
Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are
truly global, with products produced and marketed in over 40 countries. These
beloved products include condiments and sauces, cheese and dairy, meals,
meats, refreshment beverages, coffee, infant and nutrition products, and numerous
other grocery products in a portfolio of more than 200 legacy and emerging
We spark joy around mealtime with our iconic brands, including
Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Planters,
Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.
No matter the brand, we’re united under one vision: To
sustainably grow by delighting more consumers globally . Bringing this vision to life is
our team of 39,000+ food lovers, creative thinkers, and high performers
worldwide. Together, we help provide meals to those in need through our
global partnership with Rise Against Hunger. We also stand committed to
responsible, sustainable practices that extend to every facet of our
business, our consumers, and our communities. Every day, we’re transforming
the food industry with bold thinking and unprecedented results. If you share
our passion – and are ready to create the future, build a legacy, and lead as
a global citizen – there’s only one thing to do: join our table and let’s
make life delicious!
Our Culture of Ownership, Meritocracy & Collaboration
We're not afraid to think differently. Embrace new ideas. Dream
big. We empower our people at every level – from entry-level intern to senior
leader – to own their work. We share a responsibility to think like Owners –
to be mindful of the collective and sustained success of Kraft Heinz – which
we apply to every situation, every day. As part of Kraft Heinz, you're
supported to grow and achieve. You’re expected to bring your authentic self
to work every day, to lead with humility, and drive outstanding performance
at every level – and you’ll be rewarded. You’re given opportunities to leave
a mark and build a legacy. But you won’t do it alone. You’re supported by
passionate teammates along the way, and our collective, collaborative spirit
fuels our incredible progress.
Role / Title
- This role is responsible for monitoring
and maintaining the plants Quality systems to ensure compliance to
regulatory, federal and local laws. Areas of focus will include the
identification and achievement of facility Quality KPI's through
appropriate corrective/preventive actions and continuous improvement
initiatives. This role will actively participate in all internal and
external auditing activities and follow-up. Further, this role will act
as support for QCMS/ISO; QRMP and HACCP functions will lead the
development of new quality systems/programs across the facility and will
provide Quality support/resources for major commercialization projects.
Key Components of the role
- Actively engaged support in planning,
defining and directing the site auditing control program to ensure
compliance to all procedures, and policies, GMP standards, Kraft Heinz
requirements, and regulatory, federal and local laws.
- Participate in the QRMP audit and assist
with the development of procedures and follow up on corrective actions
- Support the QRMP system and operational
standards as outlined in the plant accountability list.
- Trains, mentors and leads site QA and
Production team to insure program goals are met. Strong support to site
QCMS/ISO Coordinator. Monitors and maintains plant QCMS/QRMP program by
complying to current Kraft Heinz and International Audit (FSSC/ISO)
standards. Facilitate and co-lead site cross functional QCMS/QRMP Team
and participate with Kraft corporate to insure successful certification
- Annually verifies all HACCP plans or when
required due to project changes.
- Ensure all
Specification/KPI/QCMS/QRMP/FSSC/ISO/ plans are maintained and
updated/approved as required. Co-lead plant bi-annual validations.
- Support all internal and external
inspections/regulatory visits. Support audit preparation activities,
accompany inspector, and complete necessary reports and postings.
- Perform follow-ups to non-conformances
found and provide responses as appropriate. Review and approve minor
- Train site on proper inspection procedure
practices. Assist in insuring facility is inspection ready at all times.
Provide Quality/Sanitation support for project commercialization.
- Insure proper construction procedures are
followed to meet site/Kraft Food safety requirements. Takes appropriate
steps to assure successful project startups.
- Acts as Distribution Quality contact and
work with Distribution on Quality concerns/initiatives. Also, assists
with product disposition and security items.
- Supports and follows proper plant safety
policies and procedures.
- Responsible for Hold/Release
documentation and dispositioning of products.
- SAP Quality Data Steward role and
- Responsible for
maintaining/validation/continuous improvement of all laboratory testing
- Facilitate plant sanitation.
- Support and/or lead Quality functions as
directed by Technical Services Manager.
- Bachelor's Degree in Food Science or
equivalent degree, preferred.
- Minimum 2 years of experience in a
quality and/or technical leadership role or minimum 2 years of experience
in operations/quality/technical (R/D).
- Strong leadership, technical,
communication and organizational skills required along with attention to
- Advanced knowledge of quality systems,
procedures, & policies helpful. Handle multiple assignments, develop
work plans, & prioritize.
- Knowledge of statistical processes.
- Effective communication skills (oral
written and verbal).
- Planning and organizing skills.
- Successful candidates must possess a
positive focus toward solutions with emphasis on preventative pro-active
measures and team-building.
- Primarily 1st shift; must be able to work
shifts, weekends, and all required overtime. Prompt and regular
Opportunity Employer–minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity